Richard Thomas
Orlando,FL
Summary
Award winning, landscape designer, detailed irrigator. Helped implement design and irrigation for the Western Causurina Hotel in Grand Cayman.
Overview
4
4
years of professional experience
Work History
General Manager
Various Employers
Houston, Austin Texas
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account developers
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
Various Employers
Houston, Austin Texas
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Texas Licensed irrigator #5305 for 20 years
Front Desk Agent
Best Western Hotel
Orlando FL
09.2022 - Current
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Collected room deposits, fees and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and greeted callers enthusiastically.
Groundskeeper
Southernmost Beach Resort
Key West, FL
04.2022 - 09.2023
- Cleared public and private areas of debris before and after events.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Applied mulch to garden beds for protection against weeds and unwanted growth.
- Completed preventive maintenance on equipment such as lawnmowers, fountains and sprinkler systems to save money and prevent costly repairs.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
Painter, Maintenance, Construction
Preferred Painting
Key West, FL
03.2020 - 09.2022
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Observed safety regulations on job sites to minimize accidents.
- Repaired wall holes and scrapes.
- Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
- Painted indoor areas such as hallways, bathrooms and lobbies.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
- Prepared job sites for work plans by measuring and marking different distances.
Education
Petroleum Engineering
Texas A&M International University
College Station, TX08.1980
Skills
- Originality and Creativity
- Department Oversight
- Materials Planning and Logistics
- Layout Planning
Timeline
Front Desk Agent
Best Western Hotel
09.2022 - Current
Groundskeeper
Southernmost Beach Resort
04.2022 - 09.2023
Painter, Maintenance, Construction
Preferred Painting
03.2020 - 09.2022
General Manager
Various Employers
General Manager
Various Employers
Petroleum Engineering
Texas A&M International University