Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Richard Thompson

Conway,AR

Summary

Dedicated Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in problem-solving and team collaboration. Expert in medication dispensing and HIPAA compliance, significantly enhancing pharmacy workflow and patient service quality. Demonstrates a strong blend of pharmacology knowledge and interpersonal skills, ensuring high standards of customer care and operational efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
08.2023 - 10.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Resolved third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

Bachelor of Science - Chemistry - Pre-Pharmacy

University of Central Arkansas
Conway, AR
05.2025

High School Diploma -

Conway High School
Conway, AR
05.2022

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Patient confidentiality
  • Prescription Filling
  • Insurance Verification
  • Medication Dispensing
  • Answering customer questions
  • Pharmacology knowledge
  • Drug Classification Knowledge
  • Drug safety

Certification

  • Registered Pharmacy Technician - State Boards of Pharmacy.

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Pharmacy Technician

CVS Pharmacy
08.2023 - 10.2024

Bachelor of Science - Chemistry - Pre-Pharmacy

University of Central Arkansas

High School Diploma -

Conway High School

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Richard Thompson