Professional Summary
Overview
Work History
Education
Skills
Timeline

Richard Vanwagoner

MTAA
Topeka,KS
2027
years of professional experience

Dynamic and results-driven professional with a strong work ethic and expertise in machinery operation, honed at Alamo Group. Proven track record in enhancing safety protocols and improving operational efficiency. Adept at problem-solving and fostering teamwork, consistently delivering high-quality outcomes in high-pressure environments.

Work History

Dispatcher

MTAA | 2025 - Current
  • Coordinated daily routes and schedules for efficient delivery operations.
  • Communicated with drivers to ensure timely pickups and drop-offs.
  • Monitored vehicle locations using GPS tracking systems for real-time updates.
  • Assisted in training new dispatch team members on protocols and procedures.
  • Resolved logistical issues by analyzing transport challenges and implementing solutions.
  • Developed streamlined communication processes to enhance team collaboration and efficiency.
  • Maintained accurate records of dispatch activities and driver performance metrics.
  • Implemented process improvements that increased overall operational effectiveness in dispatching tasks.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Ensured compliance with local, state, and federal regulations related to emergency communications.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Fostered strong relationships with law enforcement and emergency services, improving inter-agency collaboration.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
  • Enhanced team morale by fostering supportive and collaborative work environment.

Machine Operator

Alamo Group
  • Responded to emergency calls, providing immediate assistance and fire suppression during incidents.
  • Conducted routine inspections of firefighting equipment to ensure operational readiness and compliance with safety standards.
  • Collaborated with team members to execute strategic training drills, improving response efficiency and teamwork.
  • Assisted in developing community outreach programs focused on fire prevention and safety education for local residents.
  • Participated in maintaining accurate incident reports, ensuring thorough documentation for future reference and analysis.
  • Led initiatives to enhance safety protocols, resulting in improved operational procedures during emergency responses.
  • Mentored junior firefighters, fostering skill development and knowledge transfer within the team environment.
  • Evaluated and implemented best practices for fire response strategies, contributing to enhanced departmental effectiveness.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
  • Facilitated stress management workshops for fire department personnel, enhancing overall team resilience and mental health.
  • Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
  • Assisted in development of emergency response plans for local businesses, strengthening community preparedness.
  • Enhanced community safety by conducting regular fire safety inspections and identifying potential hazards.
  • Coordinated with local schools to conduct fire drills, ensuring students and staff were prepared for real-life emergencies.
  • Reduced risk of fire spread in wildland areas by executing controlled burn procedures.

Firefighter/Paramedic

MTAA | 2005 - 2025
  • Responded to emergency calls, providing immediate assistance and fire suppression during incidents.
  • Conducted routine inspections of firefighting equipment to ensure operational readiness and compliance with safety standards.
  • Collaborated with team members to execute strategic training drills, improving response efficiency and teamwork.
  • Assisted in developing community outreach programs focused on fire prevention and safety education for local residents.
  • Participated in maintaining accurate incident reports, ensuring thorough documentation for future reference and analysis.
  • Led initiatives to enhance safety protocols, resulting in improved operational procedures during emergency responses.
  • Mentored junior firefighters, fostering skill development and knowledge transfer within the team environment.
  • Evaluated and implemented best practices for fire response strategies, contributing to enhanced departmental effectiveness.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
  • Facilitated stress management workshops for fire department personnel, enhancing overall team resilience and mental health.
  • Led team in high-risk rescues, safely evacuating individuals from hazardous environments.
  • Assisted in development of emergency response plans for local businesses, strengthening community preparedness.
  • Enhanced community safety by conducting regular fire safety inspections and identifying potential hazards.
  • Coordinated with local schools to conduct fire drills, ensuring students and staff were prepared for real-life emergencies.
  • Reduced risk of fire spread in wildland areas by executing controlled burn procedures.

Welder

Montgomery Kone | 1996 - 1999
  • Operated MIG and TIG welding equipment to produce high-quality welds.
  • Interpreted blueprints and technical drawings to execute accurate weld specifications.
  • Maintained welding equipment and tools for optimal performance and safety compliance.
  • Collaborated with team members to streamline production processes and enhance workflow efficiency.
  • Conducted quality inspections on welded components to ensure adherence to industry standards.
  • Trained junior welders on techniques, safety protocols, and best practices in welding operations.
  • Implemented process improvements that reduced material waste and increased productivity.
  • Led troubleshooting efforts for welding defects, identifying root causes and corrective actions.
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Prepared welding equipment to perform advanced welding work.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Increased production efficiency with expert time management skills and adherence to project deadlines.
  • Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
  • Optimized material usage by accurately measuring and cutting required components prior to welding.
  • Collaborated with team members for seamless project execution, improving overall productivity.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Provided support in developing custom jigs/fixtures to facilitate more efficient production workflows.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Troubleshot technical issues during the welding process, minimizing downtime on projects.
  • Addressed potential hazards or equipment malfunctions to prevent serious problems.
  • Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.

Education

Associate of Science - Firefighter/Paramedic

Red River Medical | Sherman, TX | 05-2000

Skills

Strong work ethic
Good communication
Attention to detail
Machinery operation
Workplace safety
Teamwork and collaboration
Problem-solving
Machinery operations
Computer skills
Assembly and production
Equipment operation
Power and hand tools
Safety compliance
Heavy lifting
Machine maintenance
Forklift and pallet jack operation
Quality control
Manufacturing experience
Machinery cleaning
Basic math
Quality assurance
Shipping and labeling
Forklift operation
Manufacturing
Production monitoring
Start up procedures
Manual machining
Assembly procedures
Equipment monitoring

Timeline

Machine Operator

Alamo Group
Read More

Dispatcher

MTAA
2025 - CurrentRead More

Firefighter/Paramedic

MTAA
2005 - 2025Read More

Welder

Montgomery Kone
1996 - 1999Read More

Red River Medical

Associate of Science from Firefighter/Paramedic
Read More
Richard Vanwagoner