It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
years of professional experience
Work History
Jubilation by Silver Companies
Sales Specialist
08.2021 - Current
Job overview
Increased sales by 72% from July 2021 to March 2023.
Tour to closing ratio of 33% in 2022.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Negotiated, facilitated, and managed rental transactions.
Assisted buyers with finding ideal apartment homes by assessing needs, requirements, and budgets.
Reviewed market research data and changed sales plans accordingly.
Commonwealth Senior Living (Acquired Greenfield)
Sales and Marketing Director
10.2019 - 08.2021
Job overview
Managed over 20 accounts and over 100 customer activities weekly.
Cultivated and maintained strategic alliances with key partners and vendors.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Built relationships with customers and community to establish long-term business growth.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on residents.
Greenfield Senior Living
Director of Sales
07.2018 - 10.2019
Job overview
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Built relationships with customers and community to establish long-term business growth.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Implemented systems and procedures to increase sales.
Verizon Wireless
Camp Hill, PA
Store Manager
07.2015 - 07.2018
Job overview
Achieved top store sales performance for district in 2017.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Assisted in recruiting, hiring and training of team members.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Spotsylvania High School
Spotsylvania, VA
Diploma
2013
Skills
Team Collaboration
Strategic Analysis
Revenue Growth
Staff Training
Lead Generation Management
Positive Reinforcement
Prospecting and Cold Calling
Complaint Resolution
Promote Products
Benefits Demonstration
Hobbies
Volunteering
Football
Art
Traveling
Fishing
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer