Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Warner

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Business Manager

Cut Above Services LLC
2019.09 - Current

Marketing, Book keeping and general business operations

Restaurant Owner

Urban Concepts Inc. DBA City Slicker Cafe
2007.07 - 2018.03
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Restaurant Owner

Urban Concepts Inc DBA Urban Gourmet
1997.03 - 2006.02
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.

Liquor Store Manager/Store Owner

Cheese & Cheer Gourmet Shop
1992.03 - 1997.07
  • Increased customer satisfaction by implementing effective store management strategies and providing exceptional customer service.
  • Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
  • Enhanced staff productivity by conducting regular performance evaluations, providing constructive feedback, and facilitating ongoing training opportunities.
  • Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.

Education

Alcohol Safety - Alcohol Safety

Safeserv
Online
01.2024

Tips Certification - Alcohol Safety

Drink Master
Online
01.2024

Foodservice Manager Certificate - Food Safety

Safeserv
Online
01.2024

Airframe And Powerplant License - Aircraft Maintenance

East Coast Aerotech
Bedford, MA
1992

High School Diploma -

Upper Cape Cod Regional Vocational
Buzzards Bay, MA
1984

Skills

  • Budget Administration
  • Business Development
  • Documentation and Reporting
  • Customer Retention
  • Business Planning
  • Operations Management
  • Employee Management
  • Customer Service
  • Staff Training

Certification

Alcohol Safety Certification

Food Safety Manager Certification

Timeline

Business Manager

Cut Above Services LLC
2019.09 - Current

Restaurant Owner

Urban Concepts Inc. DBA City Slicker Cafe
2007.07 - 2018.03

Restaurant Owner

Urban Concepts Inc DBA Urban Gourmet
1997.03 - 2006.02

Liquor Store Manager/Store Owner

Cheese & Cheer Gourmet Shop
1992.03 - 1997.07

Alcohol Safety - Alcohol Safety

Safeserv

Tips Certification - Alcohol Safety

Drink Master

Foodservice Manager Certificate - Food Safety

Safeserv

Airframe And Powerplant License - Aircraft Maintenance

East Coast Aerotech

High School Diploma -

Upper Cape Cod Regional Vocational

Alcohol Safety Certification

Food Safety Manager Certification

Richard Warner