Richard Matthew Sandlin
Austin,TX
Summary
Experienced Account Manager skilled in lead generation, customer issue resolution, and dynamic marketing strategies. Strong communication skills and dedication to customer service drive increased business opportunities. Maintain up-to-date knowledge of products, markets, and competitors for effective operational and sales development. Performance-oriented in prospecting, networking, and closing sales. Expertise in addressing and solving diverse operational, sales, and personnel management challenges.
Overview
9
9
years of professional experience
Work History
Territory Sales Manager
Medline
Austin, TX
08.2022 - Current
- Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
- Established valuable relationships with potential clients via strategic cold calls.
- Promoted customer loyalty through effective problem resolution.
- Acquired new customers and identified unique needs to deliver relevant products.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Provided product demonstrations, training and technical support for customers.
- Negotiated pricing terms with customers based on their budget requirements.
- Exceeded 2023 quota expectations for the year.
Account Executive
Verkada
04.2022 - 08.2022
- Cold called, canvassed and obtained referrals to develop $1.8 million sales pipeline in first quarter.
- Prepared additional quotes for current clients to upsell products and renewals.
- Negotiated sales deals between customers and channel partners, resulting in mutually beneficial agreements and cultivated relationships.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Trained clients on product features and updates to secure buy-in.
Account Executive
Stimlabs Regenerative Medicine
Austin, TX
01.2021 - 03.2022
- Marketed amnio treatments effectively across various healthcare specialties.
- Conducted research of prospective clients in order to identify decision makers and contact them directly.
- Assisted healthcare providers and patients with resolving complex issues.
- Facilitated patient identification along with benefit insurance verification.
- Built lasting client relationships by addressing needs efficiently.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Exceeded 2021 quota expectations for the year.
Sales Representative
Stryker Endoscopy, Endoscopy Southern Region
01.2019 - 12.2020
- Promoted hospital capital advanced imagining technology for minimally invasive surgery
- Called on orthopedic, general, OBGYN, plastic, and urology surgical specialties.
- Managed large territory covering Al, Fl, MS, and GA
- Created strategies to develop and expand sales of services to customers to increase annual revenue.
- Increased capital sales by 60% and 30% territory growth
- 2019 Quota Achiever
Sales Representative
Stryker Sports Medicine
05.2018 - 01.2019
- Created strategies to develop and expand sales of services to orthopedic surgeons which resulted in significant increase in annual sports medicine revenue
- Cold-called leads and closed large number of new sales over several months
- Increased sport medicine revenue of knee, shoulder, and hip portfolio by 200%
- 2018 Quota Achiever
- 121% PTQ
- Promoted to Territory Manager -Stryker Endoscopy
Associate Sales Representative
Stryker Endoscopy
08.2017 - 05.2018
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Educated proper use and maintenance of Stryker products to hospital operation room staff and all surgical specialties.
- Pinpointed new prospects and developed sales strategies to boost profit for Stryker product lines
- Promoted to Sales Representative -Stryker Sports Medicine
Onsite Specialist
Stryker Endoscopy
02.2016 - 08.2017
- Managed account inventory and stocked equipment needed for surgery
- Assisted with surgeon and hospital staff relations
- Helped troubleshoot errors and minimized equipment related disruptions in patient care
- Called in repairs and daily preventative maintenance inspections
- Documented case data, managed increasing regulations by offering comprehensive, well documented preventative maintenance solutions
- Promoted to Associate Sales Representative-Stryker Endoscopy
Education
Bachelor of Arts and Sciences - History, English/Literature
The University of Alabama
Tuscaloosa, AL12.2014
Skills
- Lead prospecting
- Territory and account management
- Sales closing
- Business growth and retention
- Consultative and relationship selling
- Territory expansion
- Account penetration
- Consistent Sales Quota Achievement
- Value-added selling
- Product positioning
- Client acquisition
Accomplishments
2021 Quota Achievement
2019 President Club Quota Achievement
2018 President Club Quota Achievement
References
References available upon request.
Timeline
Territory Sales Manager
Medline
08.2022 - Current
Account Executive
Verkada
04.2022 - 08.2022
Account Executive
Stimlabs Regenerative Medicine
01.2021 - 03.2022
Sales Representative
Stryker Endoscopy, Endoscopy Southern Region
01.2019 - 12.2020
Sales Representative
Stryker Sports Medicine
05.2018 - 01.2019
Associate Sales Representative
Stryker Endoscopy
08.2017 - 05.2018
Onsite Specialist
Stryker Endoscopy
02.2016 - 08.2017
Bachelor of Arts and Sciences - History, English/Literature
The University of Alabama
Similar Profiles
ROSALINDA MONCADAROSALINDA MONCADA
Material Handler at MedlineMaterial Handler at Medline
Garrett SmithGarrett Smith
Senior Sales Representative at MedlineSenior Sales Representative at Medline
Sujata AlasSujata Alas
Line Assembler at MedlineLine Assembler at Medline
Jason FlorezJason Florez
Production Manager at MedlineProduction Manager at Medline
Jeffrey KeimJeffrey Keim
Global Head of Account Management at AtlassianGlobal Head of Account Management at Atlassian