Richy Rios
Garnerville,NY
Summary
Results-driven professional with extensive experience in operations management and customer service. Skilled in recruiting, training, and coaching associates, contributing to significant sales growth and operational excellence across multiple locations.
Overview
18
18
years of professional experience
Work History
District Manager
Dollar Tree Inc.
Newark, NJ
12.2017 - Current
- Mentored and Trained 10 to 13 Store Leaders, fostering Leadership development within the district.
- Managed store operations thru weekly/monthly auditing of HR, Operations, and AP standard operation procedure to ensure compliance.
- Developed and Implemented strategic plans to reduce shrink and increase profitability.
- Ensured training compliance of all 250 to 300 associates on a monthly basis.
Co - Store Manager - Operations
Burlington Stores, Inc.
The Bronx, NY
06.2014 - 08.2017
- Managed Sales from 18.5 million to 25.0 million over 3 years
- Controlled Shrink and Flowed over 100,000 units of inventory per month.
- Executed and Audited all Training, Facilities, Safety, and Loss Prevention Programs.
- Responsible for Hiring, and Scheduling 80 to 100 associates.
- Managed Payroll and Expense Budgets for entire store to ensure monthly plans were met.
Store General Manager
The TJX Companies - Marshalls Store
Various Locations In NY
02.2008 - 06.2014
- Region F.O.L Trainer for District 2111/2107
- District Operational Specialist for 8 stores in 2110 Brooklyn.
- Recruited Hired and Trained all associates for the New Sheepshead Bay Store.
- Managed various location with sales volume ranging from 12 million to 23 million.
Education
Associate of Science - Aerospace Technology
S.U.N.Y Farmingdale
Farmingdale, NY05-1990
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Operations management
- Training and coaching
Languages
Spanish
Native or Bilingual
Timeline
District Manager
Dollar Tree Inc.
12.2017 - Current
Co - Store Manager - Operations
Burlington Stores, Inc.
06.2014 - 08.2017
Store General Manager
The TJX Companies - Marshalls Store
02.2008 - 06.2014
Associate of Science - Aerospace Technology
S.U.N.Y Farmingdale