Rick Daley
Enfield,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
33
33
years of professional experience
Work History
Customer Service Coordinator
Marvin Windows & Doors
Warroad, MN
01.1991 - 02.2024
- Answered incoming calls and emails, including making outgoing calls, providing frontline customer support and assistance with product and service solutions.
- Supported service team members to drive growth and development.
- Assisted customers by troubleshooting and determining what steps they would need to resolve in order to move forward.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers and coordinators by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Springfield Technical Community College
Springfield, MASkills
- Customer Service
- Analytical and Critical Thinking
- Problem-Solving
- Dependable and Responsible
- Customer Relations
- Calm Under Pressure
Affiliations
- I enjoy working out when the opportunity presents itself. Enjoy cooking.
Timeline
Customer Service Coordinator
Marvin Windows & Doors
01.1991 - 02.2024
Springfield Technical Community College
Similar Profiles
Tory CatesTory Cates
Training Specialist at Marvin Windows & DoorsTraining Specialist at Marvin Windows & Doors
Sher'Kala AssiniSher'Kala Assini
Production Worker at Marvin Windows & DoorsProduction Worker at Marvin Windows & Doors
Lynda KingLynda King
Quality Assurance Analyst at Marvin Windows & DoorsQuality Assurance Analyst at Marvin Windows & Doors
Shiv PatelShiv Patel
Cook at Jersey Mike's SubsCook at Jersey Mike's Subs
Paige MedinaPaige Medina
Assistant Restaurant General Manager at Red RobinAssistant Restaurant General Manager at Red Robin