Summary
Overview
Work History
Education
Skills
Accomplishments
Sales Incentive Award Trips
Timeline
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Rick Etienne

Louisville,KY

Summary

Herff Jones Hall of Fame sales representative and owner of Etienne, INC with a proven track record in sales territory growth and operations management. Self-motivated sales professional experienced in generating and closing new business prospects, hiring and motivating staff, and relationship building with clients.

Overview

26
26
years of professional experience

Work History

Franchise Owner

Etienne, INC - Herff Jones Company
07.2001 - Current
  • Cold-called high school administrators and effectively closed numerous new accounts yearly.
  • Produced strategic sales plans for each school account.
  • Created proposals, and was responsible for growth in each account.
  • Maintained relationships with parents, school clubs, athletic directors, student athletes, and student influencers.
  • Worked with outside domestic and international manufacturers for various product solutions.
  • Managed daily business cash flow effectively while following company guidelines on deposits, inventory, and ordering deadlines and lead-times.
  • Managed labor, inventory, and overhead costs effectively to maintain business profitability.
  • Hired and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Managed payroll, business planning, and marketing for daily operations.
  • Successfully resolved customer issues with professionalism, ensuring repeat business.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations including relationships with administrators and class sponsors.

Chemical & Polymer Sales Representative

Betz Dearborn
05.1999 - 06.2021
  • Serviced and increased customer base through cold calling, networking, and relationship building.
  • Increased sales volume by identifying and targeting high-potential accounts.
  • Developed individual service plan solutions for various customer needs, increasing overall sales within existing accounts.

Education

Bachelor of Arts - Secondary Education

Franklin College
Franklin, Indiana

Skills

  • Sales Territory Growth
  • Outside Cold-Calling
  • Small Business Operations
  • Staff Hiring
  • Employee Development
  • Team Oversight
  • Financial Management
  • Strategic Planning
  • Sales Leadership
  • Business Marketing
  • Product Branding
  • Profit and Loss Analysis
  • Inventory Control
  • Sales Coaching

Accomplishments

    Inducted into Herff Jones Hall of Fame - 2022

    $15 Million in Total Sales Volume

    Sales Incentive Award Trips

    Punta Cana, Dominican Republic - 2009

    Marbella, Spain -2011

    Dublin, Ireland - 2016

    Munich, Germany - Danube River Cruise - 2019

    Almalfi Coast, Italy - 2020

    Almalfi Coast, Italy - 2023

    President’s Achievers Club

    2007

    2009

    2015

    2019

    2022

Sales Incentive Award Trips

Sales incentive trips were awarded to the top 3 Sales offices with the most year over year sales volume growth.

Timeline

Franchise Owner

Etienne, INC - Herff Jones Company
07.2001 - Current

Chemical & Polymer Sales Representative

Betz Dearborn
05.1999 - 06.2021

Bachelor of Arts - Secondary Education

Franklin College

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