Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
Work History
Sr. Performance Manager II
Cox Automotive Inc.
10.2012 - 01.2023
Improved organizational efficiency by implementing performance management systems and streamlining processes.
Developed strategies for optimizing individual and team performance, resulting in higher productivity levels.
Led cross-functional teams to achieve business objectives and improve overall operational performance.
Designed and implemented customized training programs for enhancing employee skills and competencies.
Enhanced employee engagement through regular feedback sessions, recognition programs, and career development initiatives.
Implemented performance measurement tools that enabled accurate tracking of progress towards established goals.
Collaborated with senior leadership to align individual objectives with organizational priorities, ensuring a unified approach to achieving targets.
Provided coaching services to employees at various stages in their careers, empowering them to reach their full potential while contributing positively to the company''s goals.
Developed strong partnerships with external stakeholders, including clients, vendors, and industry experts, ensuring an ongoing exchange of best practices and performance insights.
Education
Bachelor Of Arts & Science - R/TV/Film
University of North Texas
Denton, TX
05.1990
Skills
Project Management
Emotional Intelligence
Organizational Development
Time Management
Effective Communication
Problem Solving
Goal Setting
Performance Metrics
Performance Analysis
Financial Forecasting
Stakeholder Engagement
Adaptability
Process Improvement
Technical Proficiency
Cross-functional Collaboration
Influencing Skills
Conflict Resolution
Team Leadership
Analytical Thinking
Coaching and Mentoring
Accomplishments
Achieved a decade of retaining a 140 + client book of business while staying below company benchmark for churn rates under .025% with knowledge ,accuracy and efficiency delivering to my clients everyday.
Director – Information Security | Business Information Security Officer (BISO) at COX AUTOMOTIVE INC.Director – Information Security | Business Information Security Officer (BISO) at COX AUTOMOTIVE INC.