Richard Palmer

• Maintained strong and well-managed online presence to successfully market community.
• Built and maintained strong relationships with potential residents and families to encourage and support move into community.
• Consistently maintained relationships that resulted in repeat sales and referrals.
• Maintained knowledge of products and specifications
• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
• Managed lead tracking by making contact and following up on leads generated through marketing efforts.
• Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.

Consistent top performer with multiple Sales awards

• Maintained strong and well-managed online presence to successfully market community.
• Built and maintained strong relationships with potential residents and families to encourage and support move into community.
• Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
• Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.