RICK SMARTT
Chicago,IL
Summary
Dynamic Leasing Consultant with a proven track record at Aspire Residences, excelling in tenant screening and lease negotiation. Adept at enhancing client satisfaction through exceptional customer service and effective problem-solving. Successfully coordinated property tours, resulting in increased lease signings and high tenant retention. Strong communicator with keen attention to detail.
Overview
33
33
years of professional experience
Work History
Leasing Consultant
Aspire Residences
Chicago, Illinois
05.2022 - Current
- Coordinated property tours for prospective tenants, enhancing their experience and increasing interest in available units.
- Conducted informative and personalized tours, resulting in new leases.
- Assisted residents with lease applications and documentation processes.
- Managed tenant inquiries and resolved issues, contributing to high tenant satisfaction and retention.
- Promoted customer service excellence by greeting clients, addressing concerns, showcasing units, and efficiently resolving issues.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Collaborated with maintenance staff to address tenant repair requests promptly.
- Conducted background checks on applicants.
- Verified applicants' rental eligibility by reviewing documentation and conducting screenings. by following the company's verification process.
Eurodollar Options Broker
The Telluride Group
08.1993 - 09.2020
- Execute trades in the Eurodollar Options open outcry pit, on the trading floor of the CME and CBOT.
- Monitored market conditions and activity to align with clients' needs and interests.
- Communicated clearly and efficiently with clients and co-workers to ensure effective collaboration.
- Anticipated and resolved client issues to maintain satisfaction and trust.
Concert Promoter
Silver Wrapper Productions
Chicago, Illinois
05.2000 - 08.2019
- Coordinated with artists and agents to establish performance schedules.
- Managed logistics for transportation and equipment setup to streamline event execution.
- Negotiated contracts with vendors and sponsors for essential services.
- Developed budgets to support financial planning and resource allocation for productions.
- Oversaw ticket sales and distribution processes to enhance revenue generation.
- Collaborated with staff to implement audience engagement strategies.
- Maintained comprehensive records of bookings, reservations, and client requirements.
Education
B.A. - History
Miami University
Oxford, OH06-1990
Skills
- Lease administration
- Tenant screening
- Property management
- Lease negotiation
- Customer service and support
- Client relationship management
- Problem solving
- Attention to detail
- Time management
- Communication skills
Timeline
Leasing Consultant
Aspire Residences
05.2022 - Current
Concert Promoter
Silver Wrapper Productions
05.2000 - 08.2019
Eurodollar Options Broker
The Telluride Group
08.1993 - 09.2020
B.A. - History
Miami University