Rickey Miller
Winston-Salem,NC
Summary
Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Mattress Warehouse
Winston-Salem, NC
03.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
Automation Engineer
Ashley Furniture
Clemmons, NC
10.2022 - 02.2024
- Performed regular maintenance activities on automated systems including upgrades, patching, and configuration changes
- Created mechanical models and tolerance analyses to simulate mechatronic design concepts
- Troubleshot equipment and automated systems to address reported errors
Parts Sales Manager
AutoZone
Clemmons, NC
05.2022 - 10.2022
- Assisted customers with product selection decisions based on their individual needs
- Conducted regular inventory audits to ensure accuracy of stock levels
- Managed sales team to consistently achieve growth and hit sales targets
Assistant Store Manager
Napa Auto Parts
Columbia, SC
01.2022 - 05.2022
- Helped set team performance standards to reach company objectives
- Created work schedules to maintain top-quality customer service and lower labor costs
- Organized team meetings, trainings and provided feedback on performance
General Manager
Beltline Storage And Office Centre
Columbia, SC
07.2020 - 12.2021
- Used customer feedback for improving operations and building brand loyalty
- Prepared staff work schedules and assigned specific duties
- Analyzed financial data and prepared reports for senior management team
Roofing Salesperson
Best Choice Roofing
Columbia, SC
07.2019 - 06.2020
Regional Manager
Outlaw Beverage Company
Columbia, SC
10.2015 - 06.2019
- Worked with management teams to develop annual sales plans, goals, and targets
- Generated new leads through cold calling, networking and referrals
- Built and maintained pipeline that supported monthly, quarterly and annual goals
- Analyzed data and market trends to identify potential opportunities for business growth in the region
- Negotiated contracts with vendors who supplied goods or services used by any of the stores under my purview
- Worked with direct reports to develop and implement action plans, improving operating results
Education
Associate In Arts (A.A.) - General Studies
University Of South Carolina
Columbia, SC05.2013
High School Diploma -
Irmo High School
Irmo, SC06.2011
Skills
- Data Collection
- Technical Support
- Data Analytics
- Developing Protocols
- Project Management
Certification
Forklift Certified
Timeline
Store Manager
Mattress Warehouse
03.2024 - Current
Automation Engineer
Ashley Furniture
10.2022 - 02.2024
Parts Sales Manager
AutoZone
05.2022 - 10.2022
Assistant Store Manager
Napa Auto Parts
01.2022 - 05.2022
General Manager
Beltline Storage And Office Centre
07.2020 - 12.2021
Roofing Salesperson
Best Choice Roofing
07.2019 - 06.2020
Regional Manager
Outlaw Beverage Company
10.2015 - 06.2019
Associate In Arts (A.A.) - General Studies
University Of South Carolina
High School Diploma -
Irmo High School