RICKI JIMENEZ
Riverdale
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Walmart
Ogden
12.2024 - Current
- Assisted customers with product selection and inquiries daily.
- Managed cash register operations and processed transactions efficiently.
- Organized merchandise displays to enhance shopping experience continuously.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Organized displays to attract customers and promote sales.
- Created price tags and merchandise signs for new items.
Kitchen Staff Member
Maverik Adventure's First Stop
Ogden
05.2024 - 12.2024
- Prepared food items according to company recipes and safety standards.
- Operated kitchen equipment ensuring proper usage and maintenance protocols.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Trained new staff on operational procedures and kitchen best practices.
- Monitored cooking times and temperatures for optimal food quality control.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
Data Entry Clerk
Conduent
Riverdale
01.2023 - 02.2024
- Entered data accurately into company systems and databases.
- Reviewed documents for completeness and consistency before processing.
- Maintained organized filing systems for easy retrieval of information.
- Utilized software tools to streamline data input processes effectively.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Verified accuracy and completeness of data entry into the database system.
Night stocking
Walmart
Riverdale
01.2020 - 01.2023
- Stocked shelves efficiently during overnight shifts for product availability.
- Organized merchandise displays to enhance store presentation and accessibility.
- Assisted team members in inventory management and restocking procedures.
- Operated equipment safely, including pallet jacks and forklifts for stock movement.
- Monitored expiration dates to ensure product quality and freshness on shelves.
- Collaborated with management to maintain store safety and cleanliness standards.
- Stored merchandise in designated areas within the store or warehouse facility.
- Trained new employees on proper procedures for stocking shelves overnight.
- Assisted customers with locating items in the store or on the sales floor.
Cashier/Bakery
Ridley's Family Market
Ogden
03.2018 - 04.2020
- Processed customer transactions using cash register and payment systems.
- Maintained accurate cash handling and managed daily cash drawer balance.
- Assisted customers with product inquiries and provided exceptional service.
- Stocked shelves and organized merchandise for easy customer access.
- Handled returns and exchanges following store policies effectively.
- Ensured cleanliness of checkout area for a welcoming shopping environment.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Maverik
Ogden
03.2017 - 03.2018
- Processed customer transactions accurately and efficiently at a convenience store.
- Maintained a clean and organized checkout area to enhance customer experience.
- Managed cash register operations, including handling cash and credit card payments.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored inventory levels and restocked merchandise as needed throughout the shift.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High school diploma -
Ben Lomond High school
Skills
- Cash handling
- Customer Service
- Organizational skills
- Fast learner
- Easily Adaptable
- Microsoft word
- Internet Explorer/Google Chrome
- Typing
- Inventory management
- Point of sale
- Product knowledge
- Kitchen operations
- Data entry accuracy
- Problem solving
- Team collaboration
- Effective communication
- Conflict resolution
- Transaction processing
- Friendly and outgoing
Timeline
Retail Sales Associate
Walmart
12.2024 - Current
Kitchen Staff Member
Maverik Adventure's First Stop
05.2024 - 12.2024
Data Entry Clerk
Conduent
01.2023 - 02.2024
Night stocking
Walmart
01.2020 - 01.2023
Cashier/Bakery
Ridley's Family Market
03.2018 - 04.2020
Cashier
Maverik
03.2017 - 03.2018
High school diploma -
Ben Lomond High school
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