Ricky Bettinger
Middletown,PA
Summary
Personable sales professional with focus on propelling customer relationships to exceed sales goals and boost profit margins. Perceptive customer satisfaction expert skilled at highlighting specific product qualities appealing to customers. .
Overview
11
11
years of professional experience
Work History
Sales Professional
Camping World
Harrisburg, PA
04.2019 - Current
- Developed and implemented sales strategies to increase customer base and boost revenue.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Negotiated pricing contracts with clients for optimal profitability.
- Attended trade shows, conferences, and other industry events to promote the company's products and services.
- Prepared presentations and conducted demos of products or services for potential buyers.
- Utilized CRM software to track customer interactions and monitor progress toward goals.
- Developed and implemented comprehensive sales training programs for new and existing employees.
- Provided one-on-one coaching to sales representatives on effective communication techniques.
Operations Supervisor
Dairy Farmer of America
Hummelstown, PA
12.2018 - 03.2019
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Prepared reports on operational performance metrics and presented them to management team.
- Provided support to other departments as needed to meet organizational goals.
- Directed employees on how to use equipment properly and safely.
- Trained new employees on proper job functions and company policies and procedures.
Recruitment Specialist
Aerotek
Harrisburg, PA
08.2018 - 12.2018
- Attended career fairs and recruiting events to promote employer brand awareness and generate interest among potential candidates.
- Researched industry trends related to recruitment best practices.
- Organized onboarding sessions for new hires by coordinating orientation materials and training schedules.
- Provided guidance on career development opportunities within the organization.
- Monitored performance of current employees against established standards; provided coaching when needed.
- Scheduled in-person interviews for management review.
Deli Clerk
Giant Food Stores
Shippensburg, PA
01.2014 - 07.2018
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Provided accurate pricing information when requested by customers.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
Education
Bachelor of Science - Business Administration And Management
Shippensburg University of Pennsylvania
Shippensburg, PA05-2018
Skills
- Sales and marketing strategies
- Client presentations
- Closing Techniques
- Sales Presentations
- Performance Tracking
- Lead Generation
- Business Development
- Customer Relationship Building
- Customer Retention
- Operations Management
- Sales team training
- Performance Analysis
- Sales Coaching
- Employee Onboarding
Timeline
Sales Professional
Camping World
04.2019 - Current
Operations Supervisor
Dairy Farmer of America
12.2018 - 03.2019
Recruitment Specialist
Aerotek
08.2018 - 12.2018
Deli Clerk
Giant Food Stores
01.2014 - 07.2018
Bachelor of Science - Business Administration And Management
Shippensburg University of Pennsylvania
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