Ricky Hartford
Denham Springs,LA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 12-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
6
6
years of professional experience
Work History
Indirect Sales Executive
AT&T Prepaid
12.2021 - 05.2024
- Collaborated closely with marketing teams to develop targeted campaigns that drove increased interest from community and local businesses.
- Organized and led training sessions for authorized retail partners to improve their understanding of product offerings and increase sales results.
- Created customized solutions for individual advocates and store locations by thoroughly understanding their development needs and preferences.
- Curated comprehensive reports outlining the performance of sales initiatives, presenting findings to senior leadership for review and strategic planning.
Integrated Solutions Manager
AT&T
12.2020 - 11.2021
- Uncovered conversion opportunities for potential clients by effectively uncovering needs, identifying pain points, and providing a complete personalized solution.
- Provided technical expertise during the sales process, helping clients understand the benefits of integrated solutions.
- Conducted post-implementation reviews to identify areas of improvement for future projects effectively.
Retail Sales Manager
Cox Communications
07.2019 - 11.2020
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Business Sales Account Executive
Cox Business
08.2018 - 07.2019
- Identified new business opportunities by researching market trends and competitor analysis.
- Maintained accurate records of all client interactions, ensuring efficient communication across the organization.
- Conducted regular check-ins with existing clients to ensure satisfaction and address any potential issues proactively.
- Maximized upselling opportunities by identifying additional products or services that would benefit existing customers.
Education
Mass Communications
Southern University And A & M College
Baton Rouge, LASkills
- Deal Closing
- Sales Presentations
- CRM Management
- Sales process optimization
Timeline
Indirect Sales Executive
AT&T Prepaid
12.2021 - 05.2024
Integrated Solutions Manager
AT&T
12.2020 - 11.2021
Retail Sales Manager
Cox Communications
07.2019 - 11.2020
Business Sales Account Executive
Cox Business
08.2018 - 07.2019
Mass Communications
Southern University And A & M College
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