Ricky Taylor
Azle,TX
Summary
Dynamic sales associate with expertise in customer needs assessment and exceptional service delivery. Proven ability to resolve inquiries promptly and enhance customer satisfaction. Consistently recognized for achieving sales targets and enhancing customer loyalty.
Overview
15
15
years of professional experience
Work History
Sales Associate
ACE Hardware of Azle
Azle, TX
12.2021 - 02.2025
- Assisted customers with product selection and provided expert advice on hardware solutions.
- Maintained organized merchandise displays to enhance shopping experience and promote sales.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction levels.
- Answered incoming calls to provide information regarding store offerings and services.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Property Maintenance Technician
Azle Oaks Apartments
Azle, TX
06.2010 - 01.2025
- Conducted routine inspections to identify maintenance needs and ensure property safety standards.
- Performed repairs on plumbing, electrical, and HVAC systems to maintain optimal functionality.
- Maintained exterior areas of properties including landscaping upkeep, snow removal during winter months, and general curb appeal enhancement.
- Improved property conditions by conducting regular maintenance inspections and addressing issues promptly.
- Enhanced tenant satisfaction through timely response to maintenance requests and effective communication.
- Provided excellent customer service when interacting with tenants, addressing their concerns and promptly resolving any issues.
- Contributed to smooth turnover processes by working closely with property managers during move-ins and moveouts.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Education
Associate of Science - Automotive Technology
Tarrant County Junior College
Ft. Worth, Texas Skills
- Customer needs assessment
- Positive and professional
- Time management
- Problem-solving skills
- Exceptional customer service
- Excellent communication skills
- Contact follow-up
Timeline
Sales Associate
ACE Hardware of Azle
12.2021 - 02.2025
Property Maintenance Technician
Azle Oaks Apartments
06.2010 - 01.2025
Associate of Science - Automotive Technology
Tarrant County Junior College