Ricky Wesley
New Orleans,LA
Summary
Driven by a strong background in customer service and residential landscaping, I excel in environments requiring attention to detail and problem-solving. At Paradise Lawn Care Services, I enhanced customer retention significantly. My adeptness in machine safety practices, coupled with a proven ability to lead teams, ensures I meet and exceed employer expectations.
Overview
16
16
years of professional experience
Work History
Stocker
Save-A-Lot
10.2006 - 07.2013
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Store Associate
RadioShack
12.2001 - 07.2006
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Customer Service Representative
K-Mart Department Store
09.1997 - 12.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
John F Kennedy High School
New Orleans, LA05.1998
Skills
- Customer Service
- Residential Landscaping
- Machine Safety Practices
- Jobsite Safety
- Flexible and Adaptable
- Responsible and Punctual
- Problem-Solving
- Attention to Detail
- Team Leader
Timeline
Stocker
Save-A-Lot
10.2006 - 07.2013
Store Associate
RadioShack
12.2001 - 07.2006
Customer Service Representative
K-Mart Department Store
09.1997 - 12.2001
High School Diploma -
John F Kennedy High School
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