Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
SalesAssociate

Rico Franklin Davis

Lewis Center,OH

Summary

Dynamic sales associate with proven expertise at Walmart.com in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in time management and teamwork, I consistently foster positive relationships, ensuring repeat business and a welcoming environment. Adept at multi-tasking, I thrive in high-pressure situations while maintaining operational efficiency.

Overview

1
1
year of professional experience

Work History

Sales Associate

Walmart.com
08.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Host

O'Charley's
06.2021 - 08.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

MBA - Business

Ohio Dominican University
Columbus, OH
05-2027

Diploma

Olentangy Orange Highschool
Lewis Center, OH
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Money handling
  • Goal oriented

Languages

French
Limited Working

Extracurricular activities

I played high school football for 4 years with my senior year I was voted in as a captain and had a few post seasons awards. Then in college I started playing my junior year being named a starter for the season and had a great statistical year defensively. With this upcoming year we are looking to build on this and improve as a whole.

Timeline

Sales Associate

Walmart.com
08.2021 - 01.2022

Host

O'Charley's
06.2021 - 08.2021

MBA - Business

Ohio Dominican University

Diploma

Olentangy Orange Highschool

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Rico Franklin Davis