Rico Thomas
Winder,GA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
AT&T Prime Communications
Flowery Branch, GA
03.2024 - Current
- Developed detailed documentation for client interactions and technical issues, enhancing team efficiency and customer satisfaction.
- Delivered outstanding technical support, resolving complex issues related to software and hardware.
- Answer phone calls and assist customers with any questions they may have.
- Reconcile daily financial transactions.
Customer Service Supervisor
Finish Line
Athens, GA
01.2022 - Current
- Help assist customers with shoes and apparel.
- Restock and box online orders.
- Answered phone calls and advised customers on product and service issues.
- Processed customer transactions and supervised backroom and sales floor.
Piece Worker
Akins Of Winder
Winder, GA
09.2020 - 04.2021
- Assisted customers with detailing cars.
- Communicated with customers and met their various needs.
- Reordered supplies and equipment.
Education
High School Diploma -
Winder Barrow High School
Winder, GA05-2019
Skills
- Customer Needs Assessment
- Active listening
- Stock inventory
- Order Processing
- Sales Development
- Leadership
References
References available upon request.
Timeline
Sales Associate
AT&T Prime Communications
03.2024 - Current
Customer Service Supervisor
Finish Line
01.2022 - Current
Piece Worker
Akins Of Winder
09.2020 - 04.2021
High School Diploma -
Winder Barrow High School
Similar Profiles
Christal BennettChristal Bennett
Retail Store Manager at AT&T Prime CommunicationsRetail Store Manager at AT&T Prime Communications
Kourtney BrownKourtney Brown
Retail Sales Consultant at AT&T Prime CommunicationsRetail Sales Consultant at AT&T Prime Communications
Jesse HernandezJesse Hernandez
Sales Manager at AT&T Prime CommunicationsSales Manager at AT&T Prime Communications