Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rigoberto Castrejon

Ontario,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

1
1
year of professional experience

Work History

Sales Associate

WorkBoot Warehouse
Ontario, CA
05.2023 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Analyzed customer feedback data to recommend improvements in service quality.

Brand Representative

Hollister
Ontario, CA
08.2022 - 12.2022
  • Developed and implemented strategies to increase brand awareness.
  • Provided customer service support by responding to customer inquiries via email or phone call.
  • Provided training sessions to new team members on branding best practices.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Conversed with customers to share information about products and services.
  • Promoted positive company image through superior customer service experiences.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Employed basic selling techniques to engage with customers.
  • Operated point-of-sale system to complete sales transactions.
  • Maintained inventory integrity and accuracy to protect company assets.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Maintained professionality and efficiency while working closely with leadership.
  • Worked with employers to identify and stock optimum products.
  • Put together eye-catching displays to attract potential customers and encourage questions.

Education

High School Diploma -

Colony High School
Ontario, CA
05-2023

Some College (No Degree) - Criminology

California State University - Chico
Chico, CA

Some College (No Degree) - Criminology

Pasadena City College
Pasadena, CA

Skills

  • Client Account Management
  • Retail Loss Prevention
  • Customer Needs Assessment
  • Promotional Support
  • Sales Development
  • Product Sales
  • Payment Processing
  • Inventory Control
  • Order Processing
  • Business Development
  • Contract Preparation
  • Upselling
  • Sales Expertise
  • Cash Handling Accuracy
  • Bilingual
  • Teamwork and Collaboration
  • Strategic Planning
  • Dispute Mediation
  • Sales Forecasting
  • Conflict Resolution
  • Money Handling
  • Inventory Tracking
  • Stocking and Receiving
  • Inventory Control Procedures
  • Outgoing Personality
  • Energetic Self-Starter
  • Listening Skills
  • Building Rapport
  • Self-Checkout Assistance
  • Sales Training
  • Retail Store Operations
  • Reading Comprehension Skills
  • Excellent Communication Skills
  • Product Promotions
  • Goal-Oriented
  • Cold-Calling
  • Time Management
  • Meeting Deadlines
  • Problem-Solving

Languages

English
Professional
Spanish
Professional

Timeline

Sales Associate

WorkBoot Warehouse
05.2023 - 08.2023

Brand Representative

Hollister
08.2022 - 12.2022

High School Diploma -

Colony High School

Some College (No Degree) - Criminology

California State University - Chico

Some College (No Degree) - Criminology

Pasadena City College

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Rigoberto Castrejon