Rihanna Tamayo
Fontana,CA
Overview
1
1
year of professional experience
Work History
Cashier
The Home Depot Store
Fontana, CA
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Sales Associate
Bath & Body Works
Fontana, CA
10.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Na - Criminal Justice
Riverside City College
Riverside, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Multitasker
- Product knowledge
- Refunds and exchanges
Timeline
Cashier
The Home Depot Store
03.2025 - Current
Sales Associate
Bath & Body Works
10.2024 - 03.2025
Na - Criminal Justice
Riverside City College