Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Awards
Timeline
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Rijad Osmankovic

Rijad Osmankovic

Summary

Highly motivated and detail-oriented professional with a proven track record of successfully leading projects and initiatives. Possess excellent communication and organizational skills, as well as the ability to multitask and prioritize effectively. Experienced in providing support to clients and collegues, as well as researching and analyzing data to ensure successful project completion.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Account Manager |

Coast Inc.
Chicago, IL
01.2024 - Current
  • Interact with customers in a professional and amicable manner
  • Achieved the company's sales targets by effectively managing and expanding a portfolio of accounts
  • Identified new opportunities within existing accounts to maintain client-account manager relationship
  • Utilized effective sales techniques to deliver engaging presentations and secure new business opportunities
  • Achievements:
  • Achieved a 30% increase in client conversions through impactful sales and marketing presentations
  • Consistently exceeded monthly sales targets, resulting in a 20% increase in company revenue growth.
  • Addressed and resolved client conflicts, ensuring prompt and effective resolution to maintain exceptional customer satisfaction and retention.

Graduate Assistant |

Mount Mercy University
Cedar Rapids, IA
07.2022 - 12.2023
  • Achieved worldwide acquisition of high-performing individuals through thorough performance and skills assessment
  • Assessed efficiency and effectiveness of individuals and teams
  • Demonstrate strong program management skills through effective planning and resource allocation
  • Supported scheduling and travel arrangements as part of administrative duties
  • Achievements:
  • Recruited and mentored a total of 15 high-school athletes
  • Guided and motivated men's soccer team to reach top placements at the national level after a 13-year period
  • Graduate Assistant Coach of the Year

Coach |

Total Elite Soccer Training
Iowa City, IA
07.2022 - 12.2023
  • Customized training sessions for both individuals and groups, targeting specific objectives
  • Provided constructive feedback and support to enhance players' skills and comprehension of the game
  • Implemented player development strategies to maximize potential and achieve success
  • Achievements:
  • Optimized practices approach and strategy, reducing players turnover by 20%
  • Executed successful strategies to foster better player communication, resulting in a notable 25% increase in player retention.

Interpreter |

Hands Up Communications
Cedar Rapids, IA
12.2022 - 12.2023
  • Facilitated effective communication with clients by providing translation services during medical appointments
  • Achieved superior accuracy, consistency, and efficiency in translating both spoken word and written texts to the target language
  • Maximized effectiveness of interpretation by communicating in a friendly, positive manner and engaging in active listening techniques
  • Achievements:
  • Enhanced language service procedures, resulting in a 20% reduction in interpreter response times
  • Implemented a peer-review system, which increased interpretation accuracy by 15%.

Internship |

Be The Match
Baldwin City, KS
02.2022 - 05.2022
  • Provided administrative support for supervisor-directed projects and programs
  • Collaborated in the implementation and evaluation of assigned initiatives
  • Successfully engaged with students and faculty members to increase donor participation.
  • Cultivated knowledge transfer by conducting informative class presentations for athletic teams
  • Achievements:
  • Be The Match's first internship position
  • Played a key role in bone marrow registry events, resulting in exceeding target goal by 10%

Education

Master of Science - Business Management

Mount Mercy University
05.2024

Bachelor of Science - Public Health

Baker University
05.2022

High School Diploma -

Secondary Medical School of Sarajevo
06.2018

Skills

  • Problem solving
  • Critical thinking
  • Interpersonal communication
  • Bilingual
  • Team Collaboration
  • Time Management
  • Proficiency in Digital Tools
  • Presentation skills
  • Conflict Resolutions

Certification

  • American Red Cross Certified Lifeguard trained in First Aid, CPR, AED
  • Dardis Communication

Languages

  • Bosnian
  • Serbian
  • Croatian
  • English

Awards

  • 2x Second Team All-Conference (Baker University Men's Soccer)
  • 2x Defender of the Week (Baker University Men's Soccer)
  • 1x Third Team All-Conference (Mount Mercy University Men's Soccer)

Timeline

Account Manager |

Coast Inc.
01.2024 - Current

Interpreter |

Hands Up Communications
12.2022 - 12.2023

Graduate Assistant |

Mount Mercy University
07.2022 - 12.2023

Coach |

Total Elite Soccer Training
07.2022 - 12.2023

Internship |

Be The Match
02.2022 - 05.2022

Master of Science - Business Management

Mount Mercy University

Bachelor of Science - Public Health

Baker University

High School Diploma -

Secondary Medical School of Sarajevo

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Rijad Osmankovic