Overview

Work History

Education

Skills

Timeline

Rileigh Minton-Pappilli

Oklahoma City,Oklahoma

Overview

4

4

years of professional experience

Work History

Server

Cheddars

11.2023 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supported needs of four to five tables during each shift.

Shift Lead

Boomtown Creamery

05.2023 - 09.2023

Identified and resolved conflicts between workers to promote teamwork
Communicated, trained and promoted quality standards to team members
Responded to all customer concerns or issues promptly and professionally
Executed cash management duties with POS and shift reports.

GUEST ADVOCATE

Target

07.2020 - 12.2021

Enforced store safety and cleanliness standards, reducing hazards
Maintained inventory and store visual presentation to meet customer needs
Processed customer orders and ensured accuracy of their purchases
Resolved and de-escalated issues to address customer concerns
Assisted with training and mentoring new team members
Monitored self-checkout stations to assist customers and resolve register problems
Helped customers locate merchandise and answered questions about products.

Education

Bachelor of Science (B.S.) - Nursing -

University of Oklahoma

Norman, Oklahoma

05.2026

Skills

Conflict Resolution
Guest Service
Cash Handling
Strong Work Ethic

Safe Food Handling
Menu Memorization
Order Accuracy

Timeline

Server

Cheddars

11.2023 - Current

Shift Lead

Boomtown Creamery

05.2023 - 09.2023

GUEST ADVOCATE

Target

07.2020 - 12.2021

Bachelor of Science (B.S.) - Nursing -

University of Oklahoma