Riley Backofen
Plainfield,CT
Summary
Reliable college student experienced with managing customer questions and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues quickly and professionally.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
01.2023 - Current
- Maintained a tidy store environment for customers, while making sure the shelves were stocked and appealing
- Accurately handled money and registers while completing transactions.
- Delivered extraordinary customer service by assisting customers with questions and properly resolving any complaints.
- Partnered with my team members to achieve goals and enhance customers satisfaction.
Education
Bachelor of Science -
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Guest services
- Stock replenishment
- Refunds and exchanges
- Complaint handling
- Customer complaint resolution
- Product knowledge
Timeline
Customer Service Associate
Walgreens
01.2023 - Current