Riley Bright
Helena,AL
Overview
6
6
years of professional experience
Work History
Patient Order Management Specialist
Tactile Medical
03.2024 - Current
- -Build strong relationships within accounts (clinicians and clinical staff) to retrieve documentation necessary to submit a claim
- -Assisting the rep in obtaining paperwork to complete an order
- -Contacting the clinic to obtain paperwork
- -Reviews clinical documentation/medical records from the provider to ensure the patient meets criteria
- -Update and maintain patient information and database records thoroughly and accurately.
- -Determine authorization process and requirements of payers of durable medical equipment
- -Assist the reps in completing an order
- -Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- -Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
Patient Order Management Associate
Tactile Medical
01.2024 - 03.2024
- -Assisted the reps in obtaining clinical paperwork
- -Sustained strong relationships with clinical staff/clinicians to assist rep in obtaining what is needed for an order
- -Process authorizations for durable medical equipment through all different types of insurance
- -Reviewed medical records to ensure patient meets criteria for durable medical equipment
- -Managed a large territory of orders and ensured they were processed timely
Sales Support Representative
Tactile Medical
07.2023 - 01.2024
- -Assisted the product specialist in obtaining paperwork needed to complete an order
- -Built and sustained relationships with the clinicians/clinical staff to facilitate paperwork
- -Processed and submitted authorizations for Durable Medical Equipment through various insurances
- -Organized weekly meeting with reps to sustain the orders are processed timely
- -Reviewed medical records to ensure a patient meets the standards for durable medical equipment
Caregiver
HomeRN
08.2021 - 05.2023
- -Assisted elderly with activities of daily living, promoting independence and quality of life.
- -Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- -Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- -Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Gate Manager
Grandslam Alabama
08.2018 - 05.2023
- -Managed gate workers time to eat lunch and take breaks
- -Made sure each gate worker knew when they needed to be there and when they could leave
- -Assisted tournament manager in any errands that were needing to be completed
Education
Bachelors of Business Administration - Business - Major/Marketing - Minor/Sales
The University of Alabama
Tuscaloosa, AL05.2023
High School Diploma -
Helena High School
Helena, AL05.2019
Skills
- -Building and maintaining relationships in the workspace
- -Planning/organizing
- -Meeting deadlines
- -Punctuality
- -Assisting others with ongoing needs
- -Reviewing medical documents
Accomplishments
-Graduating Summa Cum Laude honors from the University of Alabama
-Obtaining a 4.0 in the sales program at UA
-Presidents list
-Dean's list
-Phi Eta Sigma Honor Society
-Member of sorority
Timeline
Patient Order Management Specialist
Tactile Medical
03.2024 - Current
Patient Order Management Associate
Tactile Medical
01.2024 - 03.2024
Sales Support Representative
Tactile Medical
07.2023 - 01.2024
Caregiver
HomeRN
08.2021 - 05.2023
Gate Manager
Grandslam Alabama
08.2018 - 05.2023
Bachelors of Business Administration - Business - Major/Marketing - Minor/Sales
The University of Alabama
High School Diploma -
Helena High School