Riley Carpenter
Sapulpa
Summary
U.S. Army veteran brings 10 years’ experience leading teams from 3 to 15 to achieve project goals safely by utilizing confidence, problem solving and decision making skills, training team members to adapt and perform under pressure in diverse environments.
Overview
16
16
years of professional experience
Work History
Territory Account Manager
Melton Truck Lines
01.2017 - 07.2023
- Developed and presented talks on available products and services that could meet current business needs.
- Created customized solutions in collaboration with technical teams addressing specific pain points of each client successfully.
- Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
- Organized regular meetings with existing clients to address their needs and identify opportunities.
Health Care Specialist
U.S. Army
02.2009 - 08.2016
- Supervised a 3 to 15-person team by delegating work schedules. Enhanced success via performance-based counseling. Facilitated clinic operations by scheduling appointments and stocking and maintaining supplies. Corresponded with upper management on day-to-day activities as well as monthly operations overviews.
- Achieved promotion of 6 employees by developmental training and leading by example to set a high standard of customer service.
- Accomplished a 96% passing rate as a Basic First Aid instructor for 200-plus non-medical personnel in classes of 30 by standardizing a 10-to-1 instructor-to-student ratio.
- Improved access to care in a clinic with 800-plus patients by developing a new scheduling system and diversifying different types of appointments to only specific times of the day/days of the week.
Store Clerk
QuikTrip
11.2007 - 11.2008
- Enhanced the QuikTrip Brand by providing:
- A clean, welcoming, space with properly stocked merchandise and products;
- Delivering quality customer service as a cashier, and
- Providing tasty snacks as a grill man.
Education
Diploma -
Sapulpa High School
Sapulpa, OKNR-EMT - undefined
U.S. Army
San Antonio, TXBachelor of Science - Data Analytics
Colorado Technical University
Colorado Springs, CO10-2026
Skills
- Team building
- Sales presentations
- Strategic planning
- Sales training
- Client acquisition
- Data interpretation
Timeline
Territory Account Manager
Melton Truck Lines
01.2017 - 07.2023
Health Care Specialist
U.S. Army
02.2009 - 08.2016
Store Clerk
QuikTrip
11.2007 - 11.2008
NR-EMT - undefined
U.S. Army
Diploma -
Sapulpa High School
Bachelor of Science - Data Analytics
Colorado Technical University
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