Riley Cioni
Green Bay
Summary
Dynamic sales and customer service professional specializing in nurturing client relationships and delivering tailored solutions. Proven ability to optimize inventory management and enhance brand visibility, contributing to increased sales and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Consultant
General Beer Northeast
Little Chute, WI
02.2025 - Current
- Nurtured client relationships to drive revenue expansion and strengthen market presence.
- Delivered comprehensive product knowledge to buyers, ensuring alignment with business needs.
- Oversaw inventory management to guarantee prompt product availability during peak event hours.
- Engaged in tastings and sampling events to enhance brand visibility and consumer engagement.
- Drove efforts to achieve monthly business objectives and targeted sales figures.
- Conducted cold calls to potential business accounts to expand market reach.
Merchandiser
General Beer Northeast
Little Chute, WI
08.2023 - 01.2025
- Coordinated with account managers to maintain optimal product availability in cooler displays.
- Monitored inventory on sales floor, ensuring timely rotation of items to uphold quality standards.
- Optimized delivery processes and routes to enhance operational efficiency.
Assistant Casino Lounge Manager
Oneida Hotel
Oneida, WI
03.2023 - 08.2023
- Assisted in operations across three locations: casino lounge, noodle bar, and VIP lounge. Supported team members in delivering excellent customer service. Maintained cleanliness and organization in all areas.
- Supervised daily operations, ensuring exceptional guest experiences and service standards.
- Managed inventory levels, optimizing stock control and minimizing waste through efficient ordering processes.
Concession Manager
PMI Entertainment Group
Green Bay, WI
07.2022 - 03.2023
- Oversaw daily operations of concessions, ensuring efficient service and product availability.
- Managed inventory levels, coordinating with vendors to minimize waste and optimize supply chain.
- Developed promotional strategies to enhance customer engagement and increase sales revenue.
Restaurant Supervisor
Delaware North Sportservice
Green Bay, WI
07.2021 - 05.2022
- Oversaw daily operations of a 25-member team to elevate customer experience, foster employee cohesion, and streamline restaurant workflow.
- Analyzed, summarized, and submitted reports on sales & performance directly to senior management positions.
- Developed comprehensive training plan for new staff members, enhancing operational efficiency.
Titletown Supervisor
Delaware North Sportservice
Green Bay, WI
11.2017 - 06.2019
- Facilitated oversight of three distinct locations: Ice Skating Rink, 46 Below Bistro Cafe, and Rockwell Terrace, ensuring operational efficiency.
- Mentored four new team members to refine their skills, fostering improved knowledge and confidence in customer engagement.
- Enhanced opening and closing procedures for point of sales system and cash handling processes.
Education
Technical Diploma - Hospitality Management- Restaurant
Northeast Wisconsin Technical College
Green Bay, WI05-2022
Technical Diploma - Hospitality Management- Hotel
Northeast Wisconsin Technical College
Green Bay, WI05-2017
Skills
- Time management
- Customer relationship management
- Objection management
- Adaptable sales techniques
- Sales support
- Sales and upselling
Accomplishments
GBNE Sales champion of the month, May 2025 and November 2025
Timeline
Sales Consultant
General Beer Northeast
02.2025 - Current
Merchandiser
General Beer Northeast
08.2023 - 01.2025
Assistant Casino Lounge Manager
Oneida Hotel
03.2023 - 08.2023
Concession Manager
PMI Entertainment Group
07.2022 - 03.2023
Restaurant Supervisor
Delaware North Sportservice
07.2021 - 05.2022
Titletown Supervisor
Delaware North Sportservice
11.2017 - 06.2019
Technical Diploma - Hospitality Management- Restaurant
Northeast Wisconsin Technical College
Technical Diploma - Hospitality Management- Hotel
Northeast Wisconsin Technical College