Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Conway

Sioux Falls,SD

Summary

Adept at boosting efficiency and fostering customer satisfaction, I excelled as a Sales Lead Keyholder at Francesca's Boutique, where I spearheaded sales initiatives and led team management efforts. My blend of strong leadership and customer service skills, coupled with a proven track record of meeting sales targets, positions me as a valuable asset to any team.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Lead Keyholder

Francesca's Boutique
11.2024 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.

Certified Nursing Assistant

Bethany Nursing Home
10.2023 - 04.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Patient Care Technician

Sanford Medical Center
08.2022 - 01.2024
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.

Sales Associate

Poppys Popcorn
01.2019 - 06.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cashier

Panera Bread
02.2016 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Maine Township South
Park Ridge, IL
05-2018

Skills

  • Store operations
  • Team management
  • Strong leadership
  • Customer service

Certification


  • CNA - Certified Nurse Assistant (05/2018- 07/2026)

Timeline

Sales Lead Keyholder

Francesca's Boutique
11.2024 - Current

Certified Nursing Assistant

Bethany Nursing Home
10.2023 - 04.2024

Patient Care Technician

Sanford Medical Center
08.2022 - 01.2024

Sales Associate

Poppys Popcorn
01.2019 - 06.2022

Cashier

Panera Bread
02.2016 - 08.2017

High School Diploma -

Maine Township South

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Riley Conway