Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Resources
Timeline
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Riley England

Riley England

Indianapolis,IN

Summary

1st Year Electrical Engineering and Physics Dual Degree undergrad student at IUPUI with previous experience as a fast food crew leader with experience in task management, leading teams, and training team members. Currently a Guest Service Associate Valet Driver with a goal for efficiency for customer experience with multi-tasking skills in stressful environments.

Overview

3
3
years of professional experience

Work History

Guest Service Associate

Towne Park Hyatt Regency Valet Parking
Indianapolis , IN
10.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Resolved customer complaints through calm, constructive communication.
  • Provided punctual, polite valet services to uphold professional standards.
  • Located and retrieved vehicles quickly to minimize customer wait times.

Crew Leader

Columbus Mancino's Pizza & Grinders
2020.11 - 2023.08
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Cleaned and maintained tools, equipment and worksites.
  • Managed preparations for smooth transitions between shifts and formulated the closing procedure for the night.

Judge Runner/Stage Crew

ISSMA/ Columbus North High School Band
2022.04 - 2023.04

Volunteer Work for ISSMA Competition

  • Judge Runner worked in crews of 3 to deliver score sheets, refreshments and music scores to and from judges and awards office.
  • Stage crew collaborated with adults and students to assemble specific stage design for each band to move chairs, music stands, and instruments.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Directed stage crew based off designs given by schools.
  • Decreased set-up time by five minutes from previous nights.

Education

High School Diploma -

Columbus Signature Academy New Tech Campus
Columbus
05.2023

Skills

  • Leadership
  • Team Contribution and Collaboration
  • Crew Management
  • Delegating Work
  • Work Planning and Prioritization
  • Individual and Team Goals
  • Proactive Problem-Solving
  • Physical Strength and Stamina
  • Practical in Pspice Software
  • Sandwich Artistry
  • NX-12 Proficient

Accomplishments

Drum Major of marching band 2021 and 2022 marching seasons.

Head Drum Major in 2022 of band of 185 members.

Presidential Service Award 2018

Louis Armstrong Jazz Award 2023 at Columbus North High School


Hobbies

Playing Saxophone in bar bands, jazz bands, and the Columbus City Band

Working on cars; 1993 Toyota MR2, 1999 Honda Civic, 2000 Honda CRV, 2008 Dodge Charger

Weight lifting and running

Resources

Bryan Munoz- Former Band Director at Columbus North High School

bryanmmunoz@gmail.com


Joann England- Former Boss at Columbus Mancino's

joannengland@ymail.com

Timeline

Guest Service Associate

Towne Park Hyatt Regency Valet Parking
10.2023 - Current

Judge Runner/Stage Crew

ISSMA/ Columbus North High School Band
2022.04 - 2023.04

Crew Leader

Columbus Mancino's Pizza & Grinders
2020.11 - 2023.08

High School Diploma -

Columbus Signature Academy New Tech Campus
Riley England