Riley Hardin
Charlotte
Summary
Professional with strong background in logistics and account management. Skilled in optimizing supply chain processes, negotiating contracts, and managing client relationships. Known for collaborative team efforts and flexible adaptability to changing needs. Expertise includes strategic planning, problem-solving, and effective communication.
Overview
5
5
years of professional experience
Work History
Senior Logistics Account Executive & Sales Team Leader
Total Quality Logistics
Charlotte, NC
08.2023 - Current
- Built and managed a diversified book of business across multiple industries, primarily food and beverage, resulting in $500K in annual company revenue while improving long-term customer relations.
- Managed and oversaw a 25-member sales team across multiple roles including brokers, Sales support and trainees. Team Hardin generated over 5 million in 2025.
- Successfully closed new clients and ensured seamless daily load operations while maintaining key performance metrics and operational efficiency.
- Participated in and won large-scale quoting and RFP processes covering 10,000+ annual lanes and transportation budgets exceeding $10M. RFP included various modes of transportation such as domestic, international, air, ocean, and oversized freight.
- Trained and developed new team members coaching them on sales strategies while developing their knowledge of logistics workflows and operational processes.
- Actively contributed community giveback programs and support local organizations through volunteer efforts.
Building Manager
University Recreation
Charlotte, NC
05.2021 - 08.2023
- Managed and directed a student staff of roughly 100 total students across three internal departments.
- Tasks included operational management, oversight of building, direct and lead student staff.
- The building was accessible by over 30,000 members and students. Daily foot traffic of 3000 plus patrons.
- Any issues regarding patrons, staff or unforeseen circumstances were handled by the Building Manager.
Operations Intern
Schneider National
Charlotte, NC
06.2022 - 08.2022
- Responsible for 80+ assigned drivers overseeing weekly schedules and hours of service.
- Communicated across organizational and outside networks to solve over the roads and on-site issues.
- Worked directly with company drivers and owner operators to issues safety standards and company core competencies were being met on a daily basis.
Education
Bachelor of Science - Business Administration, Operations and Supply Chain Management and Management Information Systems
University of North Carolina at Charlotte
Charlotte, NC, United States05.2023
Skills
- Software knowledge
- Sales strategy development
- Cost reduction
- Logistics operations
- Cross-functional coordination
- Transportation management
- Demand forecasting
CAMPUS INVOLVEMENT
- Executive VP of the UNCC Chapter of the National Society of Collegiate Scholars 2021-2023
- Student Liaison for the Association of Supply Chain Management 2021-2023
- Member of the National Society of Leadership and Success at UNCC 2018-2019
- Member of Association for Information Systems 2019
Timeline
Senior Logistics Account Executive & Sales Team Leader
Total Quality Logistics
08.2023 - Current
Operations Intern
Schneider National
06.2022 - 08.2022
Building Manager
University Recreation
05.2021 - 08.2023
Bachelor of Science - Business Administration, Operations and Supply Chain Management and Management Information Systems
University of North Carolina at Charlotte