Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Riley Holdeman

Summary

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

2
2
years of professional experience

Work History

Sales Associate

Perspire Sauna Studio
10.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate packages based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming clean environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our services.
  • Achieved monthly membership targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Sales Associate

Buckle
06.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Accurately processing shipments, packed online customer order, and restocked merchandise in a visually pleasing arrangement.
  • Collaborated with team members to meet and exceed daily sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Customer Service Representative

Istonish
01.2023 - 06.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website while improving overall user experience.
  • Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.

Esthetician

Waxing The City
11.2021 - 01.2023
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.

Education

Bachelor of Science - Computer Science And Programming

Colorado Technical University
Online
04.2025

Associate of Science - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
05.2023

Skills

  • Business Development
  • Contract Preparation
  • Payment Processing
  • Upselling
  • Adaptability
  • Python

Timeline

Sales Associate

Perspire Sauna Studio
10.2023 - Current

Sales Associate

Buckle
06.2023 - 01.2024

Customer Service Representative

Istonish
01.2023 - 06.2023

Esthetician

Waxing The City
11.2021 - 01.2023

Bachelor of Science - Computer Science And Programming

Colorado Technical University

Associate of Science - Business Administration And Management

Colorado Technical University

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Riley Holdeman