Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Leadership And Activities
Timeline
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Riley Rouland

Pooler,Georgia

Summary

Reliable and hardworking professional who works autonomously or in teams to provide optimal guest experience in the restaurant industry. Experience with managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Passionate about consumer relationship building and providing structure and leadership within his group of coworkers.

Overview

7
7
years of professional experience

Work History

Bartender

The Sauce Italian Kitchen and Bar
Pooler, Georgia
03.2026 - Current
  • Delivered exceptional customer service, contributing to positive guest experiences.
  • Trained new staff on drink recipes and service standards to ensure consistent quality.
  • Managed inventory levels and restocked supplies to maintain operational efficiency.
  • Handled cash transactions accurately and processed payments efficiently.

Bartender/Server

Bien Y Tu
Castle Rock, CO
04.2025 - 10.2025
  • Managed guest tables and bar service as sole server on shift, ensuring smooth operations and guest satisfaction.
  • Joined Bien y Tú during launch phase as server and bartender, building rapport with team and guests to enhance service experience.
  • Provided actionable feedback on bar layout and operations to leadership, leveraging experience from high-volume environments.

Bartender/Server

My Neighbor Felix
Boulder, CO
07.2023 - 05.2025
  • Managed full-service shifts, serving guests efficiently and ensuring seamless operations.
  • Oversaw front-of-house responsibilities, coordinating food delivery, table maintenance, and guest relations.
  • Interacted with customers to elevate their dining experience.
  • Crafted classic and signature Felix cocktails with precision at the bar.

Head Server/ FOH Assistant Manager

Sushi Zanmai
Boulder, CO
02.2021 - 09.2022
  • Managed front of house staff, oversaw inventory, handled daily financial transactions, and opened and closed restaurant.
  • Enhanced guest satisfaction by implementing quality assurance in food and service.
  • Evaluated guest feedback to ensure consistent quality in food and service.
  • Served tables, made drinks, and ran food to tables.

Co-Captain/ Server

Savory Cuisines Catering
Boulder, CO
05.2019 - 06.2021
  • Led team of 2-15 to execute logistics for high-end social events, ensuring seamless operations.
  • Delegated tasks and responsibilities, receiving positive feedback from satisfied customers.
  • Promoted to Captain within one month of starting role due to demonstrated leadership.

Education

B.S. - Business Administration, Emphasis in Marketing

University of Colorado Boulder, Leeds School of Business
Boulder, CO
05-2024

Skills

  • Cash handling
  • Guest relations
  • Inventory management
  • MS Suite
  • Adobe Suite
  • Canva
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team leadership

Hobbies and Interests

  • Music production in FL Studio 20
  • Studies music theory and plays acoustic guitar
  • Varsity letter earned in football all four years of high school
  • Avid reader and persuasive writer
  • Talented artist, primarily using mediums of paint and pen

Languages

Proficient in Spanish

Leadership And Activities

  • Sophomore Community Outreach Project, Organizer, 01/20, 05/20, Boulder, CO, Coordinated a semester long project with a group in my scholars program to help raise money and awareness for Kidstek, an organization dedicated to get high school students of color into STEM programs following graduation.
  • Fellowship of Christian Athletes, Youth Leader, 09/15, 05/19, Boulder, CO, Organized logistics and retained a leadership position for four years. Spoke in front of audiences ranging from 50-90 students.
  • Eye to Eye Mentorship Program, Mentor, 09/18, 05/19, Boulder, CO, Guided middle school students with various learning disabilities towards better strategy for academic success.
  • Attention Homes Fundraising Event, Organizer, 01/16, 05/16, Boulder, CO, Organized a basketball tournament within Fairview High School to raise awareness for homeless youth in Boulder. Raised over $1,000 for Attention Homes, a local non-profit dedicated to keeping homeless youth off the streets.

Timeline

Bartender

The Sauce Italian Kitchen and Bar
03.2026 - Current

Bartender/Server

Bien Y Tu
04.2025 - 10.2025

Bartender/Server

My Neighbor Felix
07.2023 - 05.2025

Head Server/ FOH Assistant Manager

Sushi Zanmai
02.2021 - 09.2022

Co-Captain/ Server

Savory Cuisines Catering
05.2019 - 06.2021

B.S. - Business Administration, Emphasis in Marketing

University of Colorado Boulder, Leeds School of Business
Riley Rouland