Riley Kraft
Nashville,TN
Summary
Developed skills in fast-paced retail environments, consistently ensuring high levels of satisfaction and retention through strategic engagement. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving store objectives.
Overview
1
1
Certification
Work History
Brand Ambassador
Aerie
11.2025 - 02.2026
- Engaged with customers to create a smooth and enjoyable shopping experience, offering personal style advice and helping find the correct sizes. This also involved maintaining an organized fitting room area and making sure customers are informed about in-store promotions to maximize store sales and engagement.
Education
High School -
James Lawson High School
Nashville, TN05-2026
Skills
- Customer service
- Effective communicator
- Customer engagement
- Flexible schedule
- Attention to detail
- Merchandise sales
Certification
- OSHA Occupational Safety and Health Administration
Demonstrated knowledge of workplace safety standards.
- IC Hootsuite Platform Certification
Skilled in using Hootsuite for analytics, social media marketing, monitoring and scheduling.
Timeline
Brand Ambassador
Aerie
11.2025 - 02.2026
High School -
James Lawson High School