Riley Lovelace

At True I manage a portfolio of 80+ refrigeration dealer accounts in the Northeastern and Southeastern regions of the United States, providing responsive customer support, problem-solving, and accurate data entry. I effectively prioritize competing tasks and deadlines through strong time-management skills while building and maintaining productive relationships with customers and cross-functional teams. I pride myself in being known for clear communication, reliability, and the ability to collaborate with diverse teams of people to resolve issues efficiently and maintain strong account relationships.

At Target I led a diverse team of 50+ employees, fostering a culture of growth, accountability, and teamwork through teaching and servant leadership. My main role was focused on developing employees by recognizing individual strengths, providing mentorship, and creating opportunities for growth. My greatest strength was bringing out the best in people not simply as a manager, but as a respected leader who earned the trust of my team and inspired them to perform at their highest level.

My time at Chick-fil-A although short was a monumental steppingstone for me where i, oversaw team members to ensure efficient service, strong customer experiences, and smooth day-to-day operations. I trained and coached employees on service standards, communication, and teamwork while maintaining a positive and fast-paced work environment. Developed strong leadership and problem-solving skills by balancing customer needs, team performance, and operational priorities.