Riley Mahoney

Hot Springs,AR

Summary

Proven track record in enhancing guest experiences and operational efficiency, notably at Longhorn Steakhouse. Excelled in complex problem-solving and customer service, seamlessly integrating POS system operations and safety protocols. Achieved a harmonious balance between multitasking and maintaining high standards of guest relations and cleanliness.

Overview

year of professional experience

Work History

Restaurant Hostess

Longhorn Steakhouse

01.2024 - Current

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.

Head Lifeguard

Magic Springs Theme And Water Park

05.2023 - 08.2023

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Enhanced swimmer safety by enforcing pool rules and regulations consistently.

Education

Lake Hamilton High School

Hot Springs

05.2026

Skills

Customer Service
Strong multitasking
Greeting guests
Active Learning
Cleanliness and hygiene
Scheduling
Complex Problem-Solving
Cash Handling
Assertiveness
Handling Complaints
Personal presentation
Table Bussing
Reservation handling
Coordinating tasks

Relationship Building
Guest Relations
Judgment and Decision Making
POS system operations
Restaurant layout knowledge
Social Perceptiveness
Reservation planning
Menu Memorization
Server Support
Memory retention
Service prioritization
Familiarity with POS systems
Safe Food Handling

Timeline