Riley Matthews
Reno
Summary
Dynamic and results-driven professional with experience at H&M Retail, excelling in customer service and teamwork. Proven ability to enhance shopping experiences and maintain organized displays. Skilled in problem-solving and time management, fostering strong relationships with clients and colleagues alike. Committed to achieving high standards in fast-paced environments.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M Retail
04.2025 - Current
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain organized merchandise displays and inventory levels.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales reporting.
- Learned and adhered to store policies and procedures, contributing to a safe work environment.
- Adapted quickly to changing priorities during peak hours, maintaining high service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Daycare Teacher
Dayton Valley Learning Center
01.2023 - 06.2024
- Developed engaging lesson plans that fostered children's cognitive and social development.
- Implemented classroom management strategies to maintain a positive learning environment.
- Assisted in daily activities, promoting creativity and teamwork among children.
- Monitored children's progress and provided feedback to parents during regular meetings.
- Collaborated with colleagues to enhance curriculum effectiveness and student engagement.
- Ensured compliance with health and safety regulations within the daycare setting.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Education
High School Diploma -
Dayton High School
Dayton, NV06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Relationship building
- Flexible schedule
Timeline
Sales Associate
H&M Retail
04.2025 - Current
Daycare Teacher
Dayton Valley Learning Center
01.2023 - 06.2024
High School Diploma -
Dayton High School
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