Summary
Overview
Work History
Education
Skills
Timeline
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Riley McCoy

Long Beach,CA

Summary

Dynamic and dedicated cashier with a proven track record at Ziggys Home Improvement, excelling in customer service and money handling. Recognized for enhancing customer satisfaction through effective communication and teamwork, while maintaining a balanced cash drawer. Committed to fostering positive relationships and delivering exceptional service in high-pressure environments.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in any role.

Overview

3
3
years of professional experience

Work History

Cashier

Ziggys Home Improvement
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Safeway
02.2023 - 12.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Seasonal Worker

Becks Harvest House
09.2022 - 10.2022
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.

Education

GED -

Mead Virtual Program
Mead, WA
06.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Money handling
  • Team collaboration

Timeline

Cashier

Ziggys Home Improvement
12.2024 - Current

Cashier

Safeway
02.2023 - 12.2024

Seasonal Worker

Becks Harvest House
09.2022 - 10.2022

GED -

Mead Virtual Program