Riley McGuire
Chicago,IL
Summary
Proven team collaborator and adept in customer service, I enhanced customer satisfaction at Spencer’s Gifts & More through exceptional product knowledge and timely assistance. Leveraging strong work ethic and integrity, I excelled in high-accuracy financial transactions and inventory management, significantly contributing to store efficiency and customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Lance’s Fresh Market
Osseo, WI
09.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Spencer's Gifts
Eau Claire, WI
06.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Floor Associate
Stockmans Farm Supply & More
Osseo, WI
05.2017 - 11.2019
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Welcomed customers, assisted in finding items, and offered fitting choices.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
Education
High School Diploma - Fine Arts
Osseo Fairchild School District
Osseo, WI05.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
Timeline
Cashier
Lance’s Fresh Market
09.2022 - 06.2023
Sales Associate
Spencer's Gifts
06.2021 - 12.2022
Floor Associate
Stockmans Farm Supply & More
05.2017 - 11.2019
High School Diploma - Fine Arts
Osseo Fairchild School District