Riley McGuire
Gainesville,FL
Summary
Hospitality and event management professional pursuing a Master of Science in Hospitality, Tourism, and Event Management at the University of Florida. Hands-on experience across hotel operations, guest services, event planning, nonprofit fundraising, entertainment, and restaurant operations. Experienced in coordinating large-scale events, managing budgets and logistics, supporting VIP guest experiences, and collaborating across departments to create exceptional experiences.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hotel Front Desk Agent
The Nash Hotel
Nashville, TN
05.2026 - 08.2026
- Managed daily front desk operations including guest check-in and check-out, reservations, billing, and guest requests in a fast-paced downtown hotel environment.
- Provided personalized service to VIP, loyalty, and high-value guests while assisting with special requests and customized arrival experiences.
- Coordinated with housekeeping, engineering, food & beverage, and management teams to resolve guest needs and maintain seamless hotel operations.
- Supported guest experiences associated with hotel partnerships and programs, including American Express and Capital One.
Hostess/Door Host
Cantina Anejo
Gainesville, FL
08.2026 - Current
- Welcome and assist guests while managing the front-of-house experience in a high-volume restaurant environment.
- Manage guest flow, seating, and reservations while coordinating with servers and management to maintain efficient operations.
- Support the transition from restaurant service to evening nightlife operations by managing the door, greeting VIP guests, and assisting with the guest experience.
- Communicate with guests and team members to help maintain a welcoming, organized, and safe environment during busy evening operations.
Resort Guest Experience Agent
Hutchinson Shores Resort & Spa
Jensen Beach, FL
05.2025 - 01.2026
- Provided personalized guest services, ensuring a welcoming and memorable stay.
- Assisted with on-site resort events and activities, supporting logistics and ensuring smooth guest experiences.
- Facilitated cross-departmental collaboration to address and resolve guest concerns efficiently.
- Managed front desk operations for a 178-room, high-occupancy hotel, handling 300+ weekly check-ins and check-outs with accurate billing and reservation processing.
Event Management Intern
Orchid Island Beach & Golf Club
Vero Beach, FL
12.2024 - 12.2024
- Created detailed banquet event orders (BEOs) to streamline event planning and execution.
- Designed and produced engaging flyers and promotional materials for various upcoming events.
- Streamlined communication between departments to support event execution and service delivery.
- Assisted in planning and coordinating over a dozen events to ensure seamless execution.
Education
Master of Science - Hospitality, Tourism & Event Management
University of Florida
Gainesville, FL12.2027
Bachelor of Science - Hospitality, Tourism & Event Management
University of Florida
Gainesville, FL08.2026
Event & Leadership Experience
Pi Beta Phi - University of Florida
Director of Social Events
September 2025 - Current
- Managed a $100,000 annual social events budget while overseeing event planning, vendor coordination, and financial tracking.
- Planned and executed events serving 400+ participants while coordinating logistics, timelines, vendors, and organizational requirements.
- Collaborated with executive leadership and members to develop engaging events while maintaining budgetary and operational priorities.
Stop Children's Cancer - University of Florida
Volunteer Event Coordinator
January 2026 – April 2026; August 2026 – Present
- Coordinated recruitment and scheduling for 130+ volunteers supporting the organization's largest annual fundraising event.
- Assisted with event logistics, volunteer coordination, event materials, and guest engagement.
- Returned to the organization in August 2026 to continue contributing to its fundraising and community initiatives.
Swamp Records - University of Florida
Bookings Team Agent
September 2025 – January 2026
- Coordinate with local venues to secure contracts, schedule performances, and manage event logistics for Swamp Records artists.
- Communicated with artists, management, and venue staff to coordinate schedules, technical requirements, and event details.
- Assist in budget tracking and resource allocation to maximize event efficiency and audience engagement.
Certification
Certificate in Artificial Intelligence & Data Analytics in Tourism, Hospitality, and Event Management — University of Florida (2026)
Hospitality: PMS Systems | CRM Systems | Guest Relations | VIP Services
Events: Event Planning | Volunteer Coordination | Vendor Coordination | Budget Management
Technology: Microsoft Office | Excel | HMS | HotSOS
Timeline
Hostess/Door Host
Cantina Anejo
08.2026 - Current
Hotel Front Desk Agent
The Nash Hotel
05.2026 - 08.2026
Resort Guest Experience Agent
Hutchinson Shores Resort & Spa
05.2025 - 01.2026
Event Management Intern
Orchid Island Beach & Golf Club
12.2024 - 12.2024
Master of Science - Hospitality, Tourism & Event Management
University of Florida
Bachelor of Science - Hospitality, Tourism & Event Management
University of Florida