Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Steve Singley

Business Owner
Bend,OR

Summary

A seasoned leader in the hospitality sector, I've successfully driven profitability and team growth at Ryeland-usa by mastering vendor engagement and fostering a culture of team building. My expertise in small business operations and a proven track record of enhancing customer satisfaction and loyalty highlight my capability to excel in dynamic environments.

Overview

14
14
years of professional experience

Work History

Restaurant Owner/Operator

Ryeland-usa
02.2019 - 10.2024
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Negotiated favorable lease terms for the restaurant location resulting in reduced overhead costs and increased profitability.
  • Mentored employees in professional development opportunities, enhancing their skillsets and career growth potential within the company.
  • Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.

Bar Manager

Village Bar and Grill
01.2017 - 01.2019
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

General Manager

Marcos Cafe
02.2011 - 03.2015
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Lake Oswego High School
Lake Oswego, OR
05.2001 -

Skills

    Small business operations

    Staff hiring

    Vendor engagement

    Multitasking

    Cash Handling

    Team building

    Sanitation

Interests

Golf

Hiking

Sports enthusiast

Timeline

Restaurant Owner/Operator

Ryeland-usa
02.2019 - 10.2024

Bar Manager

Village Bar and Grill
01.2017 - 01.2019

General Manager

Marcos Cafe
02.2011 - 03.2015

High School Diploma -

Lake Oswego High School
05.2001 -
Steve SingleyBusiness Owner