Riley Murphy
Framingham,MA
Summary
Dynamic receptionist with bilingual communication skills in Portuguese and Spanish. Proven expertise in appointment scheduling and cash handling, ensuring exceptional customer satisfaction and streamlined operations.
Overview
5
5
Languages
3
3
years of professional experience
Work History
Receptionist
Aveda Salon and Spa
Hyannis, Massachusetts
04.2025 - 11.2026
- Greeted clients warmly and ensured a positive first impression.
- Facilitated seamless communication between clients and service providers, ensuring clear understanding of services and expectations. between clients and service providers seamlessly.
- Managed appointment scheduling with salon software, optimizing client flow and service availability.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed payments and handled cash transactions accurately.
- Resolved client issues promptly, contributing to improved customer satisfaction and loyalty.
- Supported marketing efforts by displaying promotional materials attractively.
- Maintained cleanliness and organization of the reception area regularly.
Cashier
Lukes Liquors
Harwich Port, Massachusetts
11.2025 - 08.2026
- Maintained an accurate cash register and ensured balanced daily receipts.
- Processed diverse payment methods accurately, ensuring smooth and efficient transactions.
- Guided customers in product selection, offering tailored recommendations to enhance satisfaction.
- Teamed with colleagues to improve customer service interactions, fostering a welcoming environment.
- Ensured cleanliness and organization of the checkout area throughout shifts.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Followed safety protocols while handling alcoholic beverages and cash transactions.
Cashier
Acougue Ideal Mercado
Hyannis, MA
05.2024 - 09.2025
- Operated cash register and handled customer transactions efficiently.
- Provided excellent customer service by answering questions and resolving issues.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed inventory by restocking shelves and organizing products.
- Facilitated communication between Portuguese and English speakers in various settings.
- Assisted with various tasks as assigned by management as assigned by management.
Education
World Language And Linguistics
Framingham State University
Framingham, MA06-2029
High School Diploma -
Barnstable Highschool
Hyannis, MA06-2024
Some College (No Degree) - Liberal Arts
Cape Cod Community College
West Barnstable, MASkills
- Appointment management
- Cash management
- Customer service
- Front desk management
- Bilingual communication
- Telephone communication
- Communication
- Teamwork
- Inventory management
- Multitasking
- Problem solving
- Organizational management
Languages
English
Native/ Bilingual
Portuguese
Professional
Spanish
Professional
French
Limited
Russian
Limited
Timeline
Cashier
Lukes Liquors
11.2025 - 08.2026
Receptionist
Aveda Salon and Spa
04.2025 - 11.2026
Cashier
Acougue Ideal Mercado
05.2024 - 09.2025
World Language And Linguistics
Framingham State University
High School Diploma -
Barnstable Highschool
Some College (No Degree) - Liberal Arts
Cape Cod Community College