- Gardening
- Cooking
- Community Cleanup
- Traveling
Riley Oneal
newport,North Carolina
Summary
Adept at fostering customer relationships and enhancing dining experiences, I excelled in multitasking and problem-solving at Front Street Grill Stillwater. My expertise in customer service and cash handling, coupled with a knack for maintaining a welcoming atmosphere, significantly improved guest satisfaction. Achievements include efficiently managing reservations and streamlining seating processes.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Front Street Grill Stillwater
06.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Restaurant Server
Roland's Bbq
04.2023 - 03.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
High School Diploma -
Carteret Community College
Morehead City, NC06.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Interests
Timeline
Restaurant Hostess
Front Street Grill Stillwater
06.2024 - Current
Restaurant Server
Roland's Bbq
04.2023 - 03.2024
High School Diploma -
Carteret Community College
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