RIley Snolis
Smithtown,NY
Summary
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.
Highly motivated Ace Hardware Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ace Hardware
Smithtown, NY
03.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Tracked down hard-to-find merchandise at diverse locations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Increased business sales specific product knowledge.
- Supported loss prevention goals by monitoring shopper behavior.
- Informed customers of current store promotions to encourage additional sales purchases.
- Alerted customers to upcoming sales events and promotions.
- Put items into certain spots to ensure they will catch customers attention
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Answered phone with same enthusiasm and promptness as a customer in the store
Lifeguard
Town Of Huntington
Huntington, NY
05.2022 - 09.2022
- Monitored safety of guests in and around bathing area.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Warned patrons of unsafe or hazardous conditions
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting beach patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Monitored convince items and made sure they were satisfactory for patrons if not made changes so they could be (garbage cans, sand on path around playground path and handicap access points , shower area clear of sand)
Maintenance Crew Member
Camp Alvernia
Centerport, NY
08.2019 - 05.2021
- Followed routine maintenance checklist.
- Loaded, unloaded and moved material to and from storage and production areas.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Performed minor wall repair, installed drywall and applied wallpaper.
- Checked for storm damage around property and contacted supervisor with findings.
- Conducted repairs on maintence equipment to return machines and tools to functionality.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Modified unsafe camp equipment to bring within safety standards for campers.
- Painted surfaces using brushes, spray guns and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
Pizza Shop Assistant
La Casa Pizzaeria
Northport, NY
09.2020 - 03.2021
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Camp Counselor
Camp Alvernia
Centerport, NY
06.2019 - 08.2019
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
High School Diploma -
Smithtown High School
Smithtown, NY06.2021
Skills
- Customer Needs Assessment
- Sales Expertise
- CPR Proficiency
- Patrolling Areas
- Observation
- Problem Resolution
Accomplishments
Received BIlly Monahan reward for exceptional attitude and constant positive attitude
In my time of working at Ace Hardware our customer satisfaction reports grew multiple points and linearly per quarter
I was put on multiple specialized projects while working at ace hardware that typically would not be offered to an accosiate
Timeline
Lifeguard
Town Of Huntington
05.2022 - 09.2022
Sales Associate
Ace Hardware
03.2021 - Current
Pizza Shop Assistant
La Casa Pizzaeria
09.2020 - 03.2021
Maintenance Crew Member
Camp Alvernia
08.2019 - 05.2021
Camp Counselor
Camp Alvernia
06.2019 - 08.2019
High School Diploma -
Smithtown High School
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