Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Riley Stevens

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Seeking job with patient care focus to further my growth and skills

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
11.2021 - Current
  • Recognized for leading store to reach highest peak out the window times
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Barista

Beans And Brews
06.2019 - 11.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.

Soccer Referee

UYSA
03.2017 - 01.2019
  • Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
  • Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.

Education

Associate of Science - Prenursing Studies

Arizona State University
Tempe, AZ
08.2026

High School Diploma -

Corner Canyon High School
Draper, UT
05.2022

Skills

  • Team Leadership
  • Conflict resolution
  • Staff Management
  • Customer-Oriented
  • Production Management
  • Workplace Safety
  • Employee Training

Certification

  • CNA certification obtained through CTEC in 2020, renewed in 2024

Additional Information

  • I participated in competitive soccer through out High School and was captain for my club team 2020-2022
  • Hobbies include strength training and fitness, sports, and anything outdoors


Timeline

Shift Supervisor

Starbucks
11.2021 - Current

Barista

Beans And Brews
06.2019 - 11.2021

Soccer Referee

UYSA
03.2017 - 01.2019

Associate of Science - Prenursing Studies

Arizona State University

High School Diploma -

Corner Canyon High School

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Riley Stevens