Summary
Overview
Work History
Education
Skills
Timeline
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Riley Taylor

Upland,CA

Summary

Dynamic professional with a proven track record, excelling in sales strategy and customer service. Adept at identifying member needs and enhancing satisfaction through personalized engagement. Strong problem-solving skills complemented by proficiency in Microsoft Excel, driving effective solutions and fostering team collaboration for improved outcomes.

Overview

1
1
year of professional experience

Work History

Member Specialist

Ace Pickleball Club
03.2025 - Current
  • Assisted in identifying member needs, recommending appropriate products and services to drive sales.
  • Maintained up-to-date knowledge of product offerings, enabling effective responses to member inquiries.
  • Engaged members through personalized communication, enhancing customer satisfaction and retention.

Concierge

The Claremont Club
05.2024 - Current
  • Provided exceptional customer service to enhance guest experiences and satisfaction.
  • Assisted with check-in and check-out processes to ensure smooth operations.
  • Responded promptly to guest inquiries, resolving issues with professionalism.

Education

Bachelor of Science - Business Management

University of Arizona
Tucson, AZ
05-2027

Skills

  • Sales strategy
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Microsoft Excel
  • Financial planning

Timeline

Member Specialist

Ace Pickleball Club
03.2025 - Current

Concierge

The Claremont Club
05.2024 - Current

Bachelor of Science - Business Management

University of Arizona

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