Riley Walker
Athens,GA
Summary
Proven track record in enhancing client relations and streamlining operations, notably at Oaks At Cedar Shoals. Expert in telephone skills and fostering positive customer experiences, demonstrated through effective communication efficiencies. Achieved significant improvements in front desk productivity by leveraging tech-savvy approaches and maintaining high standards of service. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating work schedule, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Oaks At Cedar Shoals
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
House Keeper
Morgan Memorial Hospital
09.2023 - 12.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
Lead Teacher
Oconee Preschool Acedemy
08.2022 - 04.2023
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Education
GED
Madison, GA10.2024
Skills
- Telephone skills
- Data Entry
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Data inputting
- Greeting clients
- Mail handling
- Tech-Savvy
- Accounts payable
Timeline
Receptionist
Oaks At Cedar Shoals
01.2024 - Current
House Keeper
Morgan Memorial Hospital
09.2023 - 12.2023
Lead Teacher
Oconee Preschool Acedemy
08.2022 - 04.2023
GED
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