Summary
Overview
Work History
Education
Skills
Websites
Additional Credentials
Affiliations
Certification
Timeline
Generic
RIMA BHATTACHARJEE

RIMA BHATTACHARJEE

Houston,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager

Ernst & Young LLP
03.2015 - Current
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Established team priorities, maintained schedules and monitored performance.
  • Achieved project deadlines by coordinating with vendor partners to manage performance.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Implemented best practices to drive quality IT project delivery.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Facilitated workshops to collect project requirements and user feedback.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.

Senior Consultant

Capgemini Financial Services
05.2014 - 03.2015
  • Managed a cross functional team using Agile methodology, conducted daily scrum meeting ensuring inter-team transparency and communication to provide outstanding deliverables
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Identified business issues through careful collaboration with key stakeholders.
  • Identified key areas in need of improvement and implemented plans to rectify issues.
  • Created and developed detailed work plans to meet business priorities and deadlines

Associate

PricewaterhouseCoopers SDC
11.2011 - 05.2014
  • Collaborated with cross-functional teams for identification and resolution of validation issues.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Developed validation master plans, process flow diagrams and standard operating procedures.
  • Analyzed historical testing results to isolate failure patterns for long-term investigation into possible development protocols improvements.
  • Recommended changes and corrections to developers for optimal software performance and usability.

Test Engineer

Ernst & Young GDS
03.2010 - 11.2011
  • Reviewed, evaluated, and identified requirements for testability.
  • Tested, identified and troubleshot problems with networks.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Created plans for test method validation using research or field observations.

Assistant Manager

TCS e-Serve International Ltd.
06.2007 - 06.2019
  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
  • Documented testing procedures for developers and future testing use.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Evaluated function, performance and design compliance of every product against design standards
  • Developed and maintained defect databases for known issues.

Education

Postgraduate Diploma in Management in Information Systems and Marketing -

Globsyn Business School

Bachelor of Science in Software Systems -

University of North Bengal

Skills

  • Team Leadership
  • Executive Presence
  • Performance Development
  • Complex Problem Solving
  • Client Relations
  • Quality Assurance
  • Global Business
  • Continuous Improvement
  • Project Management
  • Operations Management

Strategic Planning

  • Expectation Setting

Additional Credentials

  • Technical Skills: IBM Rational Requirements Composer, Microsoft Azure DevOps, IBM Rational Team Concert, Microsoft Team Foundation Server, Microsoft Test Manager, Jira, HP ALM/QC, Eclipse, Postman, Guidewire PolicyCenter, Guidewire ClaimCenter, Fundtech Global PAYplus, FINEOS Claims Management Application


  • Immigration Status: US Citizen

Affiliations

  • Toastmasters
  • Girl Scout Of San Jacinto Lifetime Member

Certification

  • Certified SAFe® 6 Release Train Engineer (RTE)

Timeline

Manager

Ernst & Young LLP
03.2015 - Current

Senior Consultant

Capgemini Financial Services
05.2014 - 03.2015

Associate

PricewaterhouseCoopers SDC
11.2011 - 05.2014

Test Engineer

Ernst & Young GDS
03.2010 - 11.2011

Assistant Manager

TCS e-Serve International Ltd.
06.2007 - 06.2019

Postgraduate Diploma in Management in Information Systems and Marketing -

Globsyn Business School

Bachelor of Science in Software Systems -

University of North Bengal

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RIMA BHATTACHARJEE