Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rina Camaj

Macomb County

Summary

Dedicated worker with exceptional time-management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
02.2021 - Current
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items not available at select locations.
  • Worked efficiently while being severely understaffed during the pandemic to ensure patients received their medications in a timely manor
  • Gave immunizations and administered tests (Covid, Flu, etc.) to patients
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and other issuance related issues.

Customer Service Associate

Walgreens
10.2020 - 02.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed initiatives to decrease wait times.

Education

Wayne State University
Detroit, MI

High School Diploma -

Dakota High School
Macomb, MI
06.2020

Skills

  • Complex Problem-Solving
  • Team Collaboration
  • Critical Thinking
  • Drug Storage Procedures
  • Managing Inventory
  • Ordering and Stocking Medications
  • Task Prioritization
  • FDA and HIPAA Compliance
  • Time management
  • Communications
  • Prioritization and organization
  • Insurance billing
  • Pharmacy law compliance

Certification

Licensed Pharmacy Technician in the state of Michigan since 2-2-21

CPR Certified by the American Red Cross since 3-3-22

Certified to administer Immunizations since 3-3-22



Timeline

Pharmacy Technician

Walgreens
02.2021 - Current

Customer Service Associate

Walgreens
10.2020 - 02.2021

Wayne State University

High School Diploma -

Dakota High School
Rina Camaj