Rio Myers
Director Of Operations
Horseshoe Bay,TX
Summary
Dynamic and disciplined management professional with extensive experience in web-based technology, programming, and online media. Adept in leadership roles with a proven track record of managing financial operations, supervising teams, and overseeing technical projects. Skilled in HR functions, including hiring, training, and performance reviews, while fostering collaboration between management and production teams. Proficient in website development, domain management, and restoration, with expertise in front-end development and mobile application design. Highly organized, results-driven, and fluent in English and Spanish, with advanced proficiency in QuickBooks and web development tools.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Director of Operations
TCF Marketing
01.2022 - 08.2023
- Managed financial operations, overseeing $2M+ in annual revenue
- Collaborated with accountants to analyze profit and loss, reducing costs by 15%
- Acted as liaison between executive management and production teams to ensure streamlined communication and operational success
Manager/Supervisor
TCF Marketing
01.2021 - 01.2022
- Recruited, trained, and managed a team of 15 employees, achieving a 95% retention rate
- Conducted performance evaluations and implemented strategies to enhance employee engagement and productivity
Technical Supervisor
TCF Marketing
01.2020 - 07.2020
- Directed website and online asset management, increasing user engagement by 20%
- Oversaw laboratory operations, ensuring compliance with industry standards
Store Manager
TCF Marketing
08.2019 - 01.2020
- Tracked sales and inventory, driving a 10% year-over-year increase in revenue
- Designed and developed the company website, improving digital visibility and online sales
Technical Supervisor
Big Black Bag and Proofpix
07.2013 - 11.2019
- Led front-end development projects, including a mobile application and a 6-step web design platform
- Customized mobile site templates for photographers and artists, improving client satisfaction by 30%
Support Manager/Support Agent
Big Black Bag and Proofpix
02.2010 - 12.2013
- Supervised support agents and trained new hires, ensuring consistent service delivery
- Managed domain restoration, website backups, and overall platform stability
Education
High School Diploma -
Quest High School
Burnet01-2009
Skills
- QuickBooks
- HTML
- CSS
- JavaScript
- WordPress
- Web Development
- Team Leadership
- Strategic Planning
- Communication
- Customer Service
- Financial reporting
- Budget development
- Accounting principles
- Financial management
- Operational decision making
Websites
Accomplishments
- Spearheaded a cost-reduction initiative that saved TCF Marketing over $300,000 annually.
- Designed a custom mobile platform for artists, which increased subscriptions by 25%.
- Reduced employee turnover by 20% through targeted training and retention programs.
Key Competencies
QuickBooks, HTML, CSS, JavaScript, WordPress, Web Development, Fluent in English, Fluent in Spanish, Team Leadership, Strategic Planning, Communication, Customer Service
Timeline
Director of Operations
TCF Marketing
01.2022 - 08.2023
Manager/Supervisor
TCF Marketing
01.2021 - 01.2022
Technical Supervisor
TCF Marketing
01.2020 - 07.2020
Store Manager
TCF Marketing
08.2019 - 01.2020
Technical Supervisor
Big Black Bag and Proofpix
07.2013 - 11.2019
Support Manager/Support Agent
Big Black Bag and Proofpix
02.2010 - 12.2013
High School Diploma -
Quest High School
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